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West Herr INFINITI
Williamsville , NY
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 230 reviews
June 20, 2023
Excellent service with my purchase of a QX50 as well as the service department leaving me completely comfortable when handling my concern with my breaks. I love my new car 🥰 the service department leaving me completely comfortable when handling my concern with my breaks. I love my new car 🥰 More
by Tagme114
Employees Worked With
Kevin/ can’t remember the other gentleman name
June 20, 2023
I scheduled an appointment approx. 2 weeks ago to have the spring mechanism on the gas cap door replaced because it snapped off when hit by the gas hose. I waited about 2 hours and the 2 weeks ago to have the spring mechanism on the gas cap door replaced because it snapped off when hit by the gas hose. I waited about 2 hours and they couldn’t get the piece to replace it😠 More
by Dac4378
Employees Worked With
Alexander
June 13, 2023
Keven and the service department was wonder yesterday for my seavice! Everyone I deal with at West Herr have been amazing. They always remember my name and treat me great! Love my cer and the deslership my seavice! Everyone I deal with at West Herr have been amazing. They always remember my name and treat me great! Love my cer and the deslership More
by mjbryant46
Employees Worked With
Kevin
May 09, 2023
I have never taken my car anywhere else since I purchased it at this dealer. They have taken great care with it and have only recommended service that was needed. Everything has been excellent for the last it at this dealer. They have taken great care with it and have only recommended service that was needed. Everything has been excellent for the last almost 10 years More
by elkinmarge
Employees Worked With
Kevin
April 30, 2023
Justine Jopp worked with me over the phone to beat the price of their competitor, Bob Johnson Infinity, who wanted $2,500 down payment for a higher payment per month. I took delivery of a more expensive, price of their competitor, Bob Johnson Infinity, who wanted $2,500 down payment for a higher payment per month. I took delivery of a more expensive, more equipped vehicle without the required money down. Also received a higher equity payment from my lease, toward the new car. More
by Beanna
Employees Worked With
Justine Jopp
April 24, 2023
They are wonderful to deal with, love the customer service and love the communication. I LOVE LOVE LOVE that they dropped the car off to me. I live in the South towns and was going out of town, so i service and love the communication. I LOVE LOVE LOVE that they dropped the car off to me. I live in the South towns and was going out of town, so it was amazing, like game changer for me, this has never happened to me. More
by mlou521
Employees Worked With
Justine, Gary, and a few others sorry forgot their names
