Back

West Herr Toyota of Canandaigua

Canandaigua, NY

4.7
186 Reviews

2435 Rochester Rd

Canandaigua, NY

14424

Directions

By Type

Showing 186 reviews

December 05, 2021

Our experience at west herr is always great. The service Our experience at west herr is always great. The service is good and the people are fantastic. More

by odagledrotceh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh is great , Nicholas Easton
December 04, 2021

Professional work, great customer service at check in and check out, and Little Debbies in the vending machine. What more do you need? More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service
October 30, 2021

Jodie was really nice and took care of us today. Also Noah is a wonderful young man who took us back to the dealership after we waited at the casino😃. Thanks again West Herr. We love our Toyota r More

by kbanksrn2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie
October 20, 2021

They were on time with the service and the waiting was minimal. They did a nice job. More

by cancer116.kd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
October 20, 2021

Ryan Phillips was very professional and helpful and made us feel very comfortable in the process! He was patient in explaining things to us and was very knowledgeable about the product. More

by Swamp1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Phillips, Mike Skid & Reese
Oct 21, 2021 -

Swamp1955 responded

We were very pleased with our experience at home his dealership

Oct 21, 2021 -

Swamp1955 responded

Already answered

Oct 21, 2021 -

Swamp1955 responded

See above

Oct 21, 2021 -

Swamp1955 responded

Done

Oct 21, 2021 -

Swamp1955 responded

Just keeps repeating itsekf

October 20, 2021

Staff needs training on how to wear a mask around customers!! A short bald man in the service reception area and a tall salesman with black hair and a large nose each walked by me, wearing their mask More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodie was friendly, helpful and wore her mask correctly. Thank you.
October 01, 2021

Cassie and Nicholas (salespersons) was patient and understanding, great friendly dealership, honest and professional. I will buy a second new car from them. Easy process and no pressure. More

by Magaleh79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
September 29, 2021

Very efficient and work was done sooner then expected very courteous staff comfy waiting room More

by jessicaneale56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stonemetz, Nicholas Easton
September 28, 2021

Everyone was helpful before during and after my purchase! They go the extra mile. I would buy from them again. More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra, Rasheed, Charles
September 23, 2021

Kyla is wonderful In the service department. She is professional, enthusiastic and explains things in detail. My issue is with the dealership due to their misrepresentation and failure to keep their wo More

by bdebolt2809
Recommend Dealer
Yes
Employees Worked With
Jeff Holtz and Scott Baker are not to be trusted , Nicholas Easton
...
9
...