8 Toyota Dealers near 14424near 14424

Hello, We are writing to express our appreciation to - Angela

Hello, We are writing to express our appreciation to Bob Johnson Toyota in Rochester NY for their absolutely outstanding customer service! We recently flew from Minneapolis MN to purchase a Dodge Charger from Bob Johnson Toyota in Rochester NY to drive home to MN. It’s concerning to buy a vehicle online, especially when investing airline tickets and a hotel stay into the cost. Of particular note was our sales consultant; Yehuda Shapira. He crawled all over the vehicle to send us video of every angle, he made last minute changes to our scheduled appointments when our flight was delayed due to mechanical problems, and then delayed again due to weather. Yehuda answered every call or text message we sent immediately- even when the dealership was closed. The vehicle we purchased was exactly as advertised, and thanks to the dealership’s expertise, closing the sale was fast and efficient. The vehicle had been through an inspection, but in the middle of a sunny day, no one thought to recheck the headlights. We followed Yehuda’s directions to see Niagara Falls before driving towards MN… it wasn’t until leaving Niagara late on Saturday night that we discovered our driver’s side headlight wasn’t working. We texted Yehuda long after regular business hours just to make him aware. He replied right away advising us to bring the vehicle to our nearest Dodge dealership, and make him aware of anything found by the technician. The headlight worked intermittently during our drive home. We brought it to our local Dodge dealer in MN who diagnosed a fuse that required replacement; we paid $132.00 for the repair, and informed Yehuda per his request. Shortly thereafter, we received a check from Bob Johnson Toyota reimbursing us the $132.00 repair. Now THAT’s Customer Service!! Ironically, I sat next to a woman on our flight to NY who advised she had ‘bought my last three cars from a Bob Johnson dealership- they’re great!’ We absolutely agree!! Our thanks to Yehuda for being so wonderfully responsive, and to Bob Johnson Toyota for really going above and beyond to provide such an exceptional customer service experience… it was so appreciated!! Thank-You Thank-You THANK-YOU!!! Tim & Angela

They got me right in to fix my flat tire - great customer - craftyladydt

They got me right in to fix my flat tire - great customer service - woild highly recommend the service dept

Great people to do business with. - Pitternaomi

Great people to do business with. I a. Very happy with the purchase. Great experience

Hoselton has become my car dealership. - cpospisil

Hoselton has become my car dealership. The staff is accommodating, friendly and ever so helpful. Your salesperson Austin Fee is our car guy. We just leased out 4th car with him. He goes above and beyond to find the perfect vehicle for us. Every step of the process he was there to make the experience pleasant, smooth and so easy. I would highly recommend this dealership.

This is the second time I have had a situation with the - tradesman77

This is the second time I have had a situation with the Service Dept here and there won't be a third. I Scheduled an appointment for 3pm and my wife arrived a half hour early, then service person tells her that they can't look at the problem with my 4 runner because they are back log. She took time off from work to make the scheduled appt and drove 45 mins from home for nothing. Again, we tried to give Fox our Business because it is closer to home. we will go back making the 90 min drive to Hoselton Toyota in East Rochester where we should of Stayed - GOOD RIDDENS -

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

2017 Toyota Tacoma - Phil

Great Service, they tried to talk me into buying the Tacoma. Explained everything out fine and made me feel right at home. Great vehicle and great price,

Tom Sedor was 100% from the very start! - crog2013

Tom Sedor was 100% from the very start! Tom educated me about the car and made me feel so informed of my purchase! Tom is the best!!!