West Herr Toyota of Rochester

Today I experienced Great service. I received Excellent communication from service provider. Definitely will return to dealership I received Excellent communication from service provider. Definitely will return to dealership More

Overall great service(the way it used to be). Was in & out in under an hour. Fully informed as to what was done & a great price! Can ‘t ask for more. Was in & out in under an hour. Fully informed as to what was done & a great price! Can ‘t ask for more. More

Courteous and professional service. Clean facility, customer centered. Pleasure doing business with these guys. I am confident in their decisions about my vehicles. Clean facility, customer centered. Pleasure doing business with these guys. I am confident in their decisions about my vehicles. More

Thank you for yet another great experience with your facility. The Service and Especially, "Allen" were very helpful to me. facility. The Service and Especially, "Allen" were very helpful to me. More

Great service and technical support for the installation of my new tires and wheel alignment on my Toyota Highlander. The job was also done within the estimated time given at checkin. of my new tires and wheel alignment on my Toyota Highlander. The job was also done within the estimated time given at checkin. More

Truly just cannot say enough great things about the experience I had with this dealership and my salesman, ERIC REYNOLDS!! He went above and beyond for me right from our first conversation, throughou experience I had with this dealership and my salesman, ERIC REYNOLDS!! He went above and beyond for me right from our first conversation, throughout the purchasing process to picking up my new vehicle. It was my 1st time buying a car by myself and West Herr was the 3rd place I visited. This is a company of employees who treated me with the utmost respect and professionalism to the extent that Eric actually made this experience seamless and enjoyable for me! There's no doubt in my mind that when the need arises in the future, I'll be taking my business back to Eric!!! More

My experience with the dealership and salesperson was great. I got the car I ordered. It was delivered in the time frame my salesperson quoted. great. I got the car I ordered. It was delivered in the time frame my salesperson quoted. More

I have been dealing with Lorie since 2012 this is my third tundra with her. Very satisfied with her knowledge of the truck. Basically that's all I've been working with her with, but it's always been a p third tundra with her. Very satisfied with her knowledge of the truck. Basically that's all I've been working with her with, but it's always been a pleasant relationship. She is really up on the products that she represents and always been a straight shooter with me. I will continue to see her every time I am in the market for a new Toyota. Thank you, Rob Kendall More

Great service at great prices. Allen from the service center that handled the intake of my car and when I picked it up did a fantastic job explaining everything to me. Allen is alw Allen from the service center that handled the intake of my car and when I picked it up did a fantastic job explaining everything to me. Allen is always very professional and takes his time to make sure your taken care of, he is one of the MAIN reasons I go to West Herr Toyota of Rochester on West Ridge road in Greece. Allen is the guy you want to help you, and he's been there for over a decade and really knows his stuff. I recommend going there for all your car needs and asking for Allen to help you, you won't be disappointed! More