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West Herr Toyota of Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
235 Reviews
Call Dealership (585) 225-6600
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4374 Ridge Road West

Rochester, NY

14626

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Showing 235 reviews

November 25, 2021

Tom was great! He was friendly and professional and provided a nice experience for me getting my new Rav 4. More

by nigelcn9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
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November 18, 2021

Always does a great Job.Allen was excellent Kept me up Always does a great Job. Allen was excellent Kept me up to date and explained issues well More

by afedor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
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Helpful
November 11, 2021

Allen, Service writer was knowledgeable, courteous and professional. Service was performed in a timely manner. More

by 4unaturesvitality
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
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Helpful
November 10, 2021

This dealership was very helpful, friendly, and welcoming. The process of picking up the car was smooth. More

by Cjbear0856
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesmen, financial guy
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Helpful
November 10, 2021

Allen, the service writer was professional, courteous and knowledgeable. The service was performed timely. Thanks More

by 4unaturesvitality
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
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Nov 10, 2021 -

4unaturesvitality responded

Allen, the service writer was professional, courteous and knowledgeable. The service was performed timely. Thanks

Nov 10, 2021 -

4unaturesvitality responded

Allen, the service writer was professional, courteous and knowledgeable. The service was performed timely. Thanks

Helpful
November 09, 2021

West Herr is always very professional and courteous in dealing with customers in both sales and service. More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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October 29, 2021

I experienced professional fast service at West Herr Ford Toyota. I had and oil change, tire rotation and inspection. I will definitely be back for more service on my vehicle! More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
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October 29, 2021

Great service as always. I don’t have 15 words to say! Great job in sales with Tom and the service team. More

by sue41554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
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October 28, 2021

Excellent service from Allen at first class dealer. I would highly recommend West Herr automotive. Allen was professional and salesman Tom Petrie is a great salesman who puts his customer above everythi More

by ngilheany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen, aTom Petrie
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Helpful
October 22, 2021

My experience was great. Shane listened to what I wanted and needed and I absolutely love my new Toyota. Everyone, especially Shane, Savannah, and Tony, was kind and professional. More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Shane, Savannah
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Helpful
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