West Herr Toyota of Rochester

Great customer service; fast turnaround time for my NYS inspection and oil changed !! Thank you so much!! inspection and oil changed !! Thank you so much!! More

Matt C was very knowledgeable. and very accommodating Would recommend him and this dealership as we have used them more than once. very satisfied, also Tina was so helpful when we and very accommodating Would recommend him and this dealership as we have used them more than once. very satisfied, also Tina was so helpful when we picked up the car More

So professional, friendly and very honest. Also went out of their way to accommodate me! Also went out of their way to accommodate me! More

Tim Zaman assisted me with getting into a vehicle that is cost-effective and energy-efficient. I appreciate the simplicity during the transfer process from Basil. Thank you, Tim, for ensuring that I received cost-effective and energy-efficient. I appreciate the simplicity during the transfer process from Basil. Thank you, Tim, for ensuring that I received a fair price and answering all my questions. More

The service department is fantastic. Well organized and run. Dereck was very helpful and polite. Well organized and run. Dereck was very helpful and polite. More

Professional, respectful sales experience at West Herr Toyota in Rochester,NY. Joe was kind, patient and generous with his knowledge. Toyota in Rochester,NY. Joe was kind, patient and generous with his knowledge. More

Everyone very friendly and I feel confident that they won’t do anything that doesn’t need to be done! won’t do anything that doesn’t need to be done! More

Very informative and friendly staff. Staff cares if the customer is properly informed about their vehicle and kept up to date on the progress of repairs. Again, very friendly staff. Staff cares if the customer is properly informed about their vehicle and kept up to date on the progress of repairs. Again, very friendly staff. More

I had an excellent experience with West Herr Toyota of Greece,NY. Specially big Thanks to Paul sales man and all others is well I’m so happy with my new GRAND HIGHLANDER Thank You Greece,NY. Specially big Thanks to Paul sales man and all others is well I’m so happy with my new GRAND HIGHLANDER Thank You More

This was my first experience with Toyota and this dealership. I was very pleased. Tom Petrie provided exceptional service throughout the sales process. He gave thorough explanations and answered all dealership. I was very pleased. Tom Petrie provided exceptional service throughout the sales process. He gave thorough explanations and answered all of my many questions, before and after the sale. He is a pleasure to work with. Although I have not had any encounters with the service department as yet, hours are convenient. It's also nice to know that "drive-ins" are accepted. More