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West Herr Toyota of Rochester

Rochester, NY

4.9
230 Reviews

4374 Ridge Road West

Rochester, NY

14626

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Showing 230 reviews

September 20, 2023

All were helpful and polite. Allen Ong was an excellent help and very knowledgeable.I will certainly remain with this car dealer. More

by Saulpresberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Ong
September 19, 2023

Derek was excellent as always. He explained my options without being pushy, updated me about the work on my car and I could immediately tell my car was driving better when I drove More

by Lou Guadagnino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
September 15, 2023

Great service! Thanks to Dereck for showing me my air filter to replace! All the people I have dealt ‘em with at West Herr are friendly and trustworthy! More

by jeanne
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Deteck
September 14, 2023

You can't find a better place to have your Toyota serviced in the rochester area. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Amberge,Hendrik Kuipers
September 13, 2023

Always great service. Quick and on time as promised! Very knowledgeable service representatives! Derek always takes great care of us and our vehicles! More

by jdjdrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
September 09, 2023

I took my 2022 Tundra Platinum in for some warranty work, 1 yr checkup (oil change and tire rotation) and NYS inspection. Ryan was very helpful by letting me know what to expect and had my vehicle ready when More

by rhr128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
September 02, 2023

Bought my car there and tho I still bring it for service you are great More

by pjhottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
August 31, 2023

Fast efficient service from check in to payment. I would recommend Derek and the West Herr team. More

by tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
August 30, 2023

Thorough car inspections by skilled technicians. Detailed reports provided promptly. Transparent recommendations for optimal vehicle performance. Thanks More

by saikhun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
August 24, 2023

Scott was helpful, listening and going above and beyond to help me find the perfect car. Scott was there during the entire process. More

by jhfischer_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sweeting
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