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West Hills Ford

Bremerton, WA

4.6
707 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 707 reviews

March 01, 2026

Service Advisor Caitlin H. did exemplary job with straight forward communication regarding recall service & maintenance time frame. Kept us updated every step of the process, a More

by KLB
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 02, 2026 -

West Hills Ford responded

We're thrilled you had a great experience with Caitlin, Scott, and Collin! Thank you for choosing West Hills Ford and we look forward to seeing you again.

February 21, 2026

Job done as agreed. No unplanned changes or not agreed to extensions in time or cost More

by Zboater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 23, 2026 -

West Hills Ford responded

Thank you for leaving West Hills Ford your positive feedback!

February 19, 2026

Great experience at this dealership service center. Keanu was knowledgeable, friendly, and very helpful. It’s not the closest Ford dealer to me, but I’ll go the extra miles to come back to this place! More

by ESmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keanu
Feb 19, 2026 -

West Hills Ford responded

Thank you for sharing your feedback about Keanu and our team! We appreciate your support and look forward to welcoming you back to West Hills Ford!

February 17, 2026

Caitlin and Baer both have always taken great care of me any time I come in to the dealership. They're thorough, kind and thoughtful and explain everything perfectly. More

by Joe Lancheros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin and Baer
Feb 17, 2026 -

West Hills Ford responded

Joe, we're delighted Caitlin and Baer always provide excellent care at West Hills Ford. Thank you for your kind words! See you next time!

January 28, 2026

Baer was great. Explained everything clearly and was timely with his forecasts in terms of of completing the work. More

by Marauderortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baer
Jan 28, 2026 -

West Hills Ford responded

We're glad Baer took such great care of you. Thank you from the entire West Hills Ford team!

January 27, 2026

Very knowledgeable and friendly. Actually fun to work with. We'll worth the hour drive we had to make to get to the dealership. More

by helmant4
Recommend Dealer
Yes
Employees Worked With
Shon Otwell FIVE STARS!, Magdy Boules, Jon Rohlman
Jan 28, 2026 -

West Hills Ford responded

It means a lot to hear that the drive was worth it! Thank you for choosing West Hills Ford and for sharing your support of our team. We wish you many safe miles ahead!

January 24, 2026

Professional and accurate. Easy to understand and very helpful. Service was very fast and good. More

by johnw24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevice
Jan 26, 2026 -

West Hills Ford responded

John, thank you for the great review. We look forward to seeing you again at West Hills Ford!

January 09, 2026

Very much appreciate the great work at this dealership. Service Advisor Baer worked with me and got my vehicle right in. Vehicle was serviced and ready to go much faster than expected. Great work and muc More

by Oghoost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baer
Jan 09, 2026 -

West Hills Ford responded

Thank you for choosing West Hills Ford and for sharing your feedback about Baer and the team. We are happy to hear that your vehicle was serviced efficiently. We wish you safe travels and hope to see you again down the road!

December 28, 2025

Advantage Nissan has always been honest, knowledgeable with no pressure.Vincent in Service was very fast and accommodating today. More

by Kdub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent in service
Dec 29, 2025 -

West Hills Ford responded

We are elated you can depend on Vincent and the West Hills Ford service team for timely, efficient, and honest service. Thank you for your confidence!

December 19, 2025

Nick provided above and beyond service to make my repair happen! THANK YOU NICK IN SERVICE! More

by Jazzy005-
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Dec 19, 2025 -

West Hills Ford responded

Here at West Hills Ford, we are always thankful for positive feedback from our customers. We love to hear you were in awesome hands with Nick. Thank you, Jazzy!

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