
West Hills Ford
Bremerton, WA
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First problem I had with my truck since I got it. It was a problem I wanted the dealer to handle because of the nature of the problem. Nick met me at the door and quickly saw the situation, and we we It was a problem I wanted the dealer to handle because of the nature of the problem. Nick met me at the door and quickly saw the situation, and we were on our way to the repair. Nick kept me involved in the process , explaining things as it needed. Thanks to everyone involved. More
Keanu was very courteous and answered any of my questions. He explained some of the procedures that my vehicle needs to be done. The wait time was as expected and I was pleased overall with the s questions. He explained some of the procedures that my vehicle needs to be done. The wait time was as expected and I was pleased overall with the service. More
Vincent was a pleasure to work with, he listened carefully and asked follow-up questions about the driving behavior of our truck to accurately determine the nature of the problem. While I thought it carefully and asked follow-up questions about the driving behavior of our truck to accurately determine the nature of the problem. While I thought it might be caused by a fuel supply issue his knowledge pointed to investigating a transmission issue. Vincent worked with our insurance to organize the prompt replacement of the transmission and to minimize the cost to us. The service department staff was excellent about sending us realistic expectations for how long they may need to have our vehicle for diagnostic and repair work based so that we knew to bring another vehicle with us to carry out our other errands.. More
I enjoyed working salesman Bryan very much. He was knowledgeable and easy to work with and didn’t waste my time. He did the vehicle showing, test drive, and sales negotiation. After agreeing on He was knowledgeable and easy to work with and didn’t waste my time. He did the vehicle showing, test drive, and sales negotiation. After agreeing on the price I was handed over to the finance. Very efficient and easy. More
Great Staff, super helpful and attentive. They're all willing to go the extra mile to make sure that you have everything that you need. They're all willing to go the extra mile to make sure that you have everything that you need. More
I was welcomed immediately and Colin was very professional and thorough. I have always purchased cars from West Hills so I get my vehicle serviced with them. I have been fortunate that I’ve never professional and thorough. I have always purchased cars from West Hills so I get my vehicle serviced with them. I have been fortunate that I’ve never had a negative event with West Hill thank you Colin More