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West Hills Honda

Bremerton, WA

4.9
1,318 Reviews

520 W Hills Blvd

Bremerton, WA

98312

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Showing 1,318 reviews

October 30, 2023

Everyone I came in contact with seemed to genuinely enjoy their work. Joshua Kennedy, my salesman, was particularly attentive to me and was quick to give answers to my many questions... very accommodating. More

by edorfox
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Smith, Blake Vancura, Jo'el Lansangan, Cristian Gibbs
Oct 31, 2023 -

West Hills Honda responded

We're delighted to know that Joshua, Blake, and the rest of our team at West Hills Honda were able to provide you with a great experience! We always strive for efficiency without compromising on quality service — thanks for sharing your feedback!

October 21, 2023

Had a recall and some services done recently. Nina specifically has been very helpful in assisting with all my needs. Openly communicates and very professional. If you visit Westhills for a servi More

by Rex and Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Oct 23, 2023 -

West Hills Honda responded

We're glad to know that Nina was able to assist you effectively at West Hills Honda. We appreciate your recommendation and look forward to serving any future needs!

October 20, 2023

Prompt service and friendly reception. I really appreciate the tracking screen in the lobby as I worked remotely More

by Ron D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 23, 2023 -

West Hills Honda responded

Ron, we're glad to know you appreciated our prompt service and friendly reception at West Hills Honda. It's great that the tracking screen was useful for your remote work too! Thanks for choosing us.

October 20, 2023

60K service, only 2. 5 hrs as promised. Nina was thorough and easy tovwork with More

by jojamak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina in service
Oct 23, 2023 -

West Hills Honda responded

We're elated that Nina could hit the mark with attentive and punctual service! Thank you for being a West Hills Honda customer. Safe travels!

October 10, 2023

Scheduling was very efficient. Check in was a breeze and updates very good by text. More

by damarsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coffee barista
Oct 11, 2023 -

West Hills Honda responded

Thank you for the review! We appreciate your support and hope to see you again at West Hills Honda!

October 06, 2023

Customer service person was great. I knew I had pre-paid oil changes. He said not in record, but he went the extra mile to find me in the inactive file, and not only gave me free oil c More

by Harris.2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 09, 2023 -

West Hills Honda responded

We're glad to know our team at West Hills Honda was able to assist you effectively and ensure your benefits were honored. Thanks for sharing this positive feedback — we appreciate it!

October 05, 2023

Keenan was totally on the spot to help me get my car in for service. Called to talk to me about the items needing to be taken care of. Explained answers to my questions. Friendly, courteous, efficient. G More

by katttykatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keenan, 5 star employee
Oct 06, 2023 -

West Hills Honda responded

We're delighted to know that Keenan was able to assist you effectively and efficiently at West Hills Honda! We appreciate your praise and look forward to your next visit. Until then!

October 05, 2023

Great customer service! Met our needs with what we asked for and we’re very attentive. More

by marymorris_8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas, Mike Columbus
Oct 06, 2023 -

marymorris_8 responded

Thank you Mike for your kindness, professionalism, and every thing you did for us the entire time we were there. I never felt like we were talking to a salesman but a friend. Nicholas was also great in explaining everything about our financing and answered any and all questions and helped expedite the process. He was also a joy to work with. Nick in the service dept equally was very kind and professional and provided great customer service! Thank you all!!

Oct 06, 2023 -

West Hills Honda responded

Thank you so much for this excellent review of West Hills Honda! We will be sure to pass along your kind words to Mike, Nick, and the team. We look forward to assisting you again down the road!

September 29, 2023

West Hills Honda has always been attentive to my needs and made my time comfortable. I’ve encountered a couple of issues with my car (e.g. recalls) and they’re always patient with me and go the extra mile More

by haley927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 02, 2023 -

West Hills Honda responded

We're so glad to know that our team at West Hills Honda has been able to make your visits comfortable and stress-free, especially when dealing with recalls. We appreciate the positive feedback!

September 29, 2023

This was my first time at West Hills Honda. From check-in through completion the service was excellent. I will certainly consider returning to West Hills Honda. More

by F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 29, 2023 -

West Hills Honda responded

We're glad to know your first visit at West Hills Honda was a positive one! We strive for excellent service and we look forward to seeing you again. Safe travels until then!

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