West Metro Buick GMC

it was awesome kent worked with im very satified it was a great experience all the way around i had no problems with kent or finance company he walk me though all phases of the sale answered all my q it was a great experience all the way around i had no problems with kent or finance company he walk me though all phases of the sale answered all my questions i had a great time More

Used GMC Great selection, all my questions were answered honestly. Did hear something about free oil changes but never heard anything in the end about this. Ja Great selection, all my questions were answered honestly. Did hear something about free oil changes but never heard anything in the end about this. James Meyers explained the financing very well and answered all of my questions. More

No fuss, no muss! I have bought over 50 vehicles in my lifetime and business. This was the easiest and most friendly experience I have ever had. Thank you Kent and R I have bought over 50 vehicles in my lifetime and business. This was the easiest and most friendly experience I have ever had. Thank you Kent and Ryan. More

Easy to work with! Great visit at West Metro. Jeff was friendly and made sure all my needs were met in my selection. I would recommend visiting here when you're in the m Great visit at West Metro. Jeff was friendly and made sure all my needs were met in my selection. I would recommend visiting here when you're in the market for a new vehicle! More

Jason and everyone we met were great to work with. No pressure sales! By the time we left we actually bought his and hers vehicles. pressure sales! By the time we left we actually bought his and hers vehicles. More

Missing floor mat parts The night of the sale and pickup of the vehicle went well. However when we arrived home and were putting our car seats in the vehicle it became appare The night of the sale and pickup of the vehicle went well. However when we arrived home and were putting our car seats in the vehicle it became apparent that the floor mats were not attached properly because of the missing attachment parts. I called the sales person that same day and informed him of the issue. He was going to order the parts and have them shipped or we could pick them up. Well as of today we still have not gotten the parts. I am told by the sales person the parts have been ordered but due to COVID-19 and plant shut downs the parts have not arrived. This makes little since because the vehicle was used and was advertised with the floormats. So it makes since that the persons that prepared the vehicle for sale took the floormat attachments out and forgot to put them back. So until I receive the parts I am very unhappy with the dealership and service we have received. I am available to discuss this issue. Upset and disappointed, Lori Yurczyk0696 More

Good selection. Very apparent that they don't work on commission, get the feeling that it doesn't really matter to them if you buy a vehicle or not. Detail shop seem annoyed that I asked them to remove a commission, get the feeling that it doesn't really matter to them if you buy a vehicle or not. Detail shop seem annoyed that I asked them to remove a few spots that they should have removed from the get go before it was even listed. Finance guy, James was great, very helpful. More

We worked with Kent Kalkbrenner. He was friendly, knowledgeable and put no pressure in us to close a deal and make a sale. The dealership was clean, guests were properly spaced out during COVID-19 an knowledgeable and put no pressure in us to close a deal and make a sale. The dealership was clean, guests were properly spaced out during COVID-19 and we were impressed that so many of the staff members were warm and friendly. We are very happy with the vehicle we picked out and look forward to doing business again with West Metro Buick GMC! More

My Salesperson was name Kent and he was superb ....He went his way to make a deal happen for me...I would Recommend West Metro to Everyone that needs a vehicle.. went his way to make a deal happen for me...I would Recommend West Metro to Everyone that needs a vehicle.. More

This is our 2nd car we have bought from John and he has always been very informative and accommodating. Jim explained all the finances very clearly and helped us make the right decisions. always been very informative and accommodating. Jim explained all the finances very clearly and helped us make the right decisions. More