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West Metro Buick GMC - Service Center

4.8

31 Lifetime Service Reviews

1001 Minnesota 25, Monticello, Minnesota 55362

31 Reviews of West Metro Buick GMC - Service Center

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November 29, 2019

"We brought our Denali in because we were experiencing..."

- astelten

We brought our Denali in because we were experiencing intermittent vibrations. Normally they would have charged over $200 to diagnose the issue which required draining/replacing tranny fluid, but because we had purchased the warranty, it was covered. They also found a leaking front strut which was not covered by warranty and they took care of it free of charge. Kurt—service manager & Lloyd—General Manager provides top notch customer service th at We have never experienced before. It’s an excellent feeling to know that we didn’t need to shop around for auto service anymore. We found our home at West Metro GMC! Thank You!

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Yes
Employees Worked With
July 31, 2019

"AWESOME "

- ECKERDT12

Stopped in quick to make an appt for a tail light out and they got me in that minute. SUPER quick. Was EXTREMELY pleased with their customer service. Highly recommend them! Then as we were waiting for the tail light replacement we went to the sales dept and helped our daughter buy a brand new Equinox.

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Yes
July 12, 2019

"Best service I have ever recieved bar none"

- billybob099

This is one of the most honest and helpful service departments especially in the car business. With my truck my concerns were addressed always in a professional and accountable manner. Highly recommend for your service needs both easy oil change, and difficult motor work etc...

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Yes
Employees Worked With
June 26, 2019

"Equinox"

- HDJERRY71

I purchased a 2017 Equinox from Jared Nebel. It was a very good experience. Brought it in today for service. Again very good experience was had.

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Yes
September 14, 2018

"friendly and courteous"

- SBCOYHUNT

in the last few years these folks have helped me keep my truck running awesome!! I've had some issues in the past with my GMC Sierra that was taken care of very quick

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Yes
Employees Worked With
Other Employees : amanda and dean from service
September 13, 2018

"Great car buying experience"

- DANIEL.BAUMAN48

Professional, friendly, and courteous sales and service staff. They "DO" walk the walk!!! Service was done on time and done correctly. We are very satisfied!

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Yes
Employees Worked With
September 13, 2018

"Service visit"

- Mominmn

Great service as always! They are always accommodating which I appreciate. I tell them what I need and they take care of it. I love being waited on!

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Yes
Employees Worked With
Other Employees : Amanda Reinking
September 12, 2018

"Fantastic service"

- RYANDUSKE13

Called kurt up at west metro, I sent some pictures of the door handle problem and the service center had it in and fixed very quickly

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Yes
Employees Worked With
September 12, 2018

"Great service "

- SANDRAK_411

Great service department Online appointments scheduling is convenient. Detailed report at end of service appointment. Update on services needed and price quotes. Very friendly staff.

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Yes
Employees Worked With
September 12, 2018

"Awesome people!"

- tonihardekopf

Awesome people all around. Friendly, helpful always helpful. The service is on time and done accurately. We're very happy with West Metro Buick GMC!

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Recommend Dealer
Yes
Employees Worked With
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