West Metro Buick GMC

Could not have been more please with the deal I received and the excellent service and concern from Jason. The entire staff was friendly and attentive. and the excellent service and concern from Jason. The entire staff was friendly and attentive. More

Comfortable Purchase Experience We found West Metro to have a no-pressure approach to sales. We actually stopped in numerous times and test drove different vehicles as we were lookin We found West Metro to have a no-pressure approach to sales. We actually stopped in numerous times and test drove different vehicles as we were looking. We were not in a rush to buy and appreciated that we could come in, look at different vehicles, and then leave to consider them without any high pressure. Everyone whom we worked with we found very helpful. We appreciated that if they did not have an immediate answer they quickly found out and got back to us , Andrew Schwinghammer was great to work with as was Tony LaPlant who also assisted us and we appreciated how quickly James Meyers wrapped the financing piece up. Nice staff! More

Best dealership ever!!!! It was such an enjoyable experience working with Tony from the first email to delivery and everywhere in between. We drove 41/2 hours from Iowa to purchase our vehicle. We ha experience working with Tony from the first email to delivery and everywhere in between. We drove 41/2 hours from Iowa to purchase our vehicle. We had such a great experience that I even texted Tony and let him know that we made it back home okay. Ryan in finance not only was quick but made sure we got the best possible financing. Do yourselves a favor and purchase your next vehicle here. More

Gave us a quote on our trade in and we accepted the deal. The next day they backed out of the offer!! Only stayed with them as they had the vehicle we wanted. The finance department needs to get their act to The next day they backed out of the offer!! Only stayed with them as they had the vehicle we wanted. The finance department needs to get their act together as far as presenting numbers to customers!! Cian was good to work with! More

Wonderful Experience! I always dread buying vehicles - you know - dealing with the pushy salespeople, talking to 5 of the "managers" and going back and forth and then the f I always dread buying vehicles - you know - dealing with the pushy salespeople, talking to 5 of the "managers" and going back and forth and then the financing! AGH! My car was totaled unexpectedly so I really dreaded getting a new vehicle. I did research, found a car I liked, contacted the dealership, worked with Kent, test drove the car (and others for comparison), applied for online financing and the next day picked up the car! I put in a down payment but didn't have the bulk of my insurance check from by other car yet and they even made that easy! As a female it is always hard to car shop, receive the respect you deserve and get a good deal but this dealership nailed it in every way. Highly recommend! More

very pleased very happy experience,knowledgable staff,answered all our questions about vehicle purchased, gave us several options to look at,lot of inventory to lo very happy experience,knowledgable staff,answered all our questions about vehicle purchased, gave us several options to look at,lot of inventory to look at in the model we were looking for. More

Great staff and great deals! Nice to see how customer service can be done in 2020. This dealership goes above and beyond to meet all of my needs. service can be done in 2020. This dealership goes above and beyond to meet all of my needs. More

Quick & efficient This was my first visit to a Buick dealership. The client service was great. Tony and Ryan walked me through the process without a hiccup. From sta This was my first visit to a Buick dealership. The client service was great. Tony and Ryan walked me through the process without a hiccup. From start to finish, the process was quick & efficient. More

2nd time working with Kent. Honestly, not much work for me. Kent worked hard getting me into a car I really like. Thamks again Kent! me. Kent worked hard getting me into a car I really like. Thamks again Kent! More

Quick and Easy I purchased a used 2019 Suburban from Metro a couple of weeks ago and I would buy from them again. Prices were among the lowest I found while searchi I purchased a used 2019 Suburban from Metro a couple of weeks ago and I would buy from them again. Prices were among the lowest I found while searching the internet and our sales consultant, Cian, was friendly and knowledgable about the product. They were fair and honest in negotiating the purchase (including trade) and I didn't feel pressured to purchase aftermarket products (warranty, GAP, etc). I arranged my own financing in advance and was in and out of the dealership in about an hour with a new vehicle. More