Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Metro Buick GMC
Monticello, MN
2,057 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,057 reviews
December 24, 2019
Friendly staff and affordable prices Everyone was no nice here! We saw the vehicle we wanted on their website so spur of the moment we drove up there. Jason, our sales associate was so ni Everyone was no nice here! We saw the vehicle we wanted on their website so spur of the moment we drove up there. Jason, our sales associate was so nice and not pushy. We appreciated the smaller, casual atmosphere, not having a sales associate joining you on the test drive, and the sales process. We will definitely be back when it’s time for our next vehicle and will be recommending this dealership to others! More
by ALEX_HEATHER
Verified Customer
December 20, 2019
Awesome Jason and Ryan were wonderful to work with. I appreciated all of the effort they put into getting me and Tegan into newer vehicles! Love my new ride! Jason and Ryan were wonderful to work with. I appreciated all of the effort they put into getting me and Tegan into newer vehicles! Love my new ride! More
by REDIJESS95
December 19, 2019
Third time This is my third vehicle purchased at West Metro GMC. Small dealership with personalized service. Highly recommend Kent Kalkbrenner, very thorough and This is my third vehicle purchased at West Metro GMC. Small dealership with personalized service. Highly recommend Kent Kalkbrenner, very thorough and professional. Will definitely be back for my next vehicle when the time comes. More
by Kevin
December 18, 2019
By far the WORST experience I’ve ever had buying a vehicle upon purchasing a 27000 dollar suv.... we found out we had power steering leaks which they tried 3 times to fix and still didn’t fix.... also vehicle upon purchasing a 27000 dollar suv.... we found out we had power steering leaks which they tried 3 times to fix and still didn’t fix.... also the alignment was off on it as well .... and to top it off the vehicle shook uncontrollably..... also when I brought it to the attention of the manager in charge I was literally told to F off cause they don’t sell junk there .... and I should be thanking them for letting me out of the deal even tho they sold me an absolute wreck of a vehicle that they couldn’t fix More
by Remerski
December 17, 2019
New car! I unexpectedly had to purchase a new car. All of West Metro staff were very polite and eager to help! It was great experience, I would HIGHLY recommen I unexpectedly had to purchase a new car. All of West Metro staff were very polite and eager to help! It was great experience, I would HIGHLY recommend! More
by MDELONG9
December 12, 2019
Great dealership Would refer dealership to anyone. Great place to deal with and good prices on the vehicles. Salesmen were very nice and helpful as well. Thanks Would refer dealership to anyone. Great place to deal with and good prices on the vehicles. Salesmen were very nice and helpful as well. Thanks More
by GUIMONT5
Employees Worked With
Jim jones, Lloyd Hemenway, James Meyers
December 12, 2019
Could not be happier with my experience working with West Metro. Made the whole process easy and very satisfying. Great job and Thank You West Metro! Metro. Made the whole process easy and very satisfying. Great job and Thank You West Metro! More
by Greg
December 12, 2019
Couldn't Be Happier Great experience working with these guys. I felt like I knew them for a long time and I just met them. I followed up a few days later and carried on Great experience working with these guys. I felt like I knew them for a long time and I just met them. I followed up a few days later and carried on a conversation just like we knew each other for a long time. I purchased this on my own with no help from my hubby. I knew what I wanted, they were very friendly and helpful. There was no run around at all and I had a great experience. I am very happy with my purchase. I will definitely go back! More
by TAMMY.MAKELA
December 11, 2019
went out of their way I received more $ for my trade-in and they went out of their way to find and bring in the truck of my choice. Mike I received more $ for my trade-in and they went out of their way to find and bring in the truck of my choice. Mike More
by mike7761
Employees Worked With
Cian Conlow
December 10, 2019
thumbs up! Good guys to deal with and take care of you after the sale. This is the second new truck I have bought from them and sales and service are great to de Good guys to deal with and take care of you after the sale. This is the second new truck I have bought from them and sales and service are great to deal with. JR. More
by JR
