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West Metro Buick GMC
Monticello, MN
2,057 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 2,057 reviews
September 06, 2019
No pressure, Great honest people! West Metro is a top notch dealership. Honest, family based customer service with no pressure sales. Lloyd, Jason & James were great to deal with. Thes West Metro is a top notch dealership. Honest, family based customer service with no pressure sales. Lloyd, Jason & James were great to deal with. These people are very passionate about there work and make the experience very comfortable. West metro is also very family, military & law enforcement recognized dealership. Our reason for stopping at West Metro was that they sponsor local organizations in the community and sponsor friends of ours in the racing community. THANKS West Metro! More
by AL.GESSELL
Verified Customer
September 06, 2019
Third Vehicle from West Metro Jeff is great worked hard getting me in to a Yukon xl to fit all the kids and into a 3/4 ton Duramax diesel. Thanks Jeff and West Metro Jeff is great worked hard getting me in to a Yukon xl to fit all the kids and into a 3/4 ton Duramax diesel. Thanks Jeff and West Metro More
by DAVEBURK19
September 06, 2019
Bought Terrain over the phone. Found car on cars.com, made contact with dealership, Corey was friendly over the phone and we made a deal. Drove up 10 days later to exchange cars. Al Found car on cars.com, made contact with dealership, Corey was friendly over the phone and we made a deal. Drove up 10 days later to exchange cars. All went well and quick turn a round. Friendly staff. More
by DSTEINER1
September 05, 2019
Great experience West Metro has the best deal by far between Fargo and the cities. Jason was easy to work with and even came in on his day off the finish the deal. West Metro has the best deal by far between Fargo and the cities. Jason was easy to work with and even came in on his day off the finish the deal. More
by FULLERD_310
September 05, 2019
Easy and quick purchase Appraising the trade, paperwork and taking possession of the new truck took was fast and easy. Corey arranged delivery of the new vehicle to my house Appraising the trade, paperwork and taking possession of the new truck took was fast and easy. Corey arranged delivery of the new vehicle to my house saving me a trip to the dealership. More
by Chaun
September 05, 2019
EVERBODY IS HELPFUL EASY PLACE TO DO BUSINESS. ALL I DEALT WITH WERE HELPFUL. GOOD COOKIES WERE SNET AS A GIFT. CONVENIENT PLACE FOR ME LOCATED CLOSE TO MY WORK PLACE. EASY PLACE TO DO BUSINESS. ALL I DEALT WITH WERE HELPFUL. GOOD COOKIES WERE SNET AS A GIFT. CONVENIENT PLACE FOR ME LOCATED CLOSE TO MY WORK PLACE. More
by BMJL1960
Employees Worked With
Other Employees :
Lloyd Hemenway, John Kinsell
September 04, 2019
Great folks to work with, no pressure ! This is a great place to purchase a vehicle, they do not pressure you. We always get the best deal and the sales guys are extremely knowledgeable. This is a great place to purchase a vehicle, they do not pressure you. We always get the best deal and the sales guys are extremely knowledgeable. More
by jasperson
September 03, 2019
extremely helpful in getting us the truck we wanted within the price range we were looking for. It took a while to find one, but so far it was worth the wait in getting us the truck we wanted within the price range we were looking for. It took a while to find one, but so far it was worth the wait More
by AJ2019
August 30, 2019
Didn't meet expectation. You would think when you spend 30k+ on a vehicle the customer service would be out of this world, but in reality barely meets expectations of a dealer You would think when you spend 30k+ on a vehicle the customer service would be out of this world, but in reality barely meets expectations of a dealership in 2019. The financing they try to get you could be more aggressive in comparison to other truck dealers in the west metro. Still don't feel great about the purchase to this day. Also seems to be a failure of communication between the service department and sales associates. More
by Anonymous
Employees Worked With
Other Employees :
Lloyd Hemenway, Derek Meyers, James Meyers
August 28, 2019
Easy, painless transaction We've now purchased 2 GMC trucks from the wonderful folks at West Metro. The most recent transaction was completely smooth and painless. We'll be b We've now purchased 2 GMC trucks from the wonderful folks at West Metro. The most recent transaction was completely smooth and painless. We'll be back when it's time for the next one! The service department was also great to deal with for oil changes and the minor fixes we needed on the first one. More
by Smquiggle
