
West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,035 reviews
Great staff, but vehicle inspections should be better. Staff was helpful and polite vehicle I bought had 99,900 miles, I test drove after the salesman turned the vehicle on for me and everything appeared t Staff was helpful and polite vehicle I bought had 99,900 miles, I test drove after the salesman turned the vehicle on for me and everything appeared to be working correctly. After signing all the paperwork and Turing on the vehicle a message appeared "replace timing belt". Scheduled maintenance was at 99700. I can only assume the dealership knew the timing belt needed to be replaced, but did not want to do it. Unfortunately vehicle was bought as is, so now I'm stuck with a 1500 repair. The staff that helped me buy this vehicle were friendly and respectful as mentioned above. Not sure who does the inspection of their vehicles. More
Good experience! Good selection of vehicles and knowledgeable sales people. Low pressure sales people, which we appreciate. This is the second vehicle we’ve purchas Good selection of vehicles and knowledgeable sales people. Low pressure sales people, which we appreciate. This is the second vehicle we’ve purchased from them. More
Exceeded my experience I have purchased many vehicles over many years and the West Metro Team are the best I've worked with in helping me and my family with the buying exper I have purchased many vehicles over many years and the West Metro Team are the best I've worked with in helping me and my family with the buying experience. More
Worked With Tony L Everything went very smoothly from introduction to test drive to negotiation to paperwork wrap-up. Worked with Tony L. he was very helpful, low pres Everything went very smoothly from introduction to test drive to negotiation to paperwork wrap-up. Worked with Tony L. he was very helpful, low pressure and low stress. Long way to drive from St. Paul but worth it. Max J More
Too soon to say Shopped online. Made a fair offer that they finally accepted. Transaction went well and the vehicle was detailed, fueled up and ready when we got ther Shopped online. Made a fair offer that they finally accepted. Transaction went well and the vehicle was detailed, fueled up and ready when we got there. We are satisfied so far. We will know just how good a dealer they are if or when we have an issue. More

Amazing experience! I had the pleasure of working with Kent and Ryan when I needed to upgrade into a larger vehicle. I wanted to get an SUV. Kent was very knowledgeable a I had the pleasure of working with Kent and Ryan when I needed to upgrade into a larger vehicle. I wanted to get an SUV. Kent was very knowledgeable and helpful in answering my questions and showing me the ins and outs of the vehicle I wanted. Ryan helped me through the financing process. Everyone there is very friendly! I loved my experience and I strongly recommend West Metro Buick GMC to anyone and everyone who is looking for a new vehicle. Keep up the great work guys! I’ll be back to do business again! More
very easy to work with Rudy got me the best price on my new truck, and the used car guys gave me a very fair price for my trade in. Rudy got me the best price on my new truck, and the used car guys gave me a very fair price for my trade in. More
Was a good experience All involved were very helpful and knowledgeable The process move along in a timely manner things were explained thourouly and questions were answere All involved were very helpful and knowledgeable The process move along in a timely manner things were explained thourouly and questions were answered very well. There was a good selection to choose from More
Pleasant and comfortable It was the most comfortable, laid back, no pressure dealership that we have ever visited. The staff was incredibly friendly and efficient. I have al It was the most comfortable, laid back, no pressure dealership that we have ever visited. The staff was incredibly friendly and efficient. I have already recommended the dealership to our son and some of our friends. More
New truck purchase. They did a nice job getting my new truck ready and followed through with all the details. Needed to have the bed liner sprayed in place, they made the They did a nice job getting my new truck ready and followed through with all the details. Needed to have the bed liner sprayed in place, they made the arrangements and took care of getting it done in a timely manner, More