
West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,055 reviews

Awesome Good experience haven’t bought a car for a while used to go to a different dealership in Rogers their customer service is gone downhill honestly th Good experience haven’t bought a car for a while used to go to a different dealership in Rogers their customer service is gone downhill honestly they don’t care no more I recommend West Metro customer service was great made me feel good buying a car thanks again guys More
New Lease Vehicle We came in to trade in our current lease and start a new lease. Corey is great to work with, we discussed what we wanted in the next vehicle and he w We came in to trade in our current lease and start a new lease. Corey is great to work with, we discussed what we wanted in the next vehicle and he was able to find what we were looking for and even helped us do a comparison to another vehicle to make sure this was the best option for us. We have bought many vehicles thru West Metro and we would recommend them to our friends and family. Shout out to James Meyer as well as he made the finance part for us very simple and easy to understand. More
GMC Sierra Purchase Best dealership! I purchased my brand new GMC Sierra 6.2L with no hassle or gimmicks. I got best trade in value for my old truck. Derek and Jim were m Best dealership! I purchased my brand new GMC Sierra 6.2L with no hassle or gimmicks. I got best trade in value for my old truck. Derek and Jim were my guys and I was in and out within 30 minutes! I won’t buy anywhere else! More
James was great to work with! Very simple and to the point! Nice people! Made the process great also great options for warranties. I will recommend this dealership anytime I can. Very simple and to the point! Nice people! Made the process great also great options for warranties. I will recommend this dealership anytime I can. More
No pressure Great Staff Andy did a great job helping me find the perfect truck. It took a few days and I was very surprised about the constant contact I received until the tr Andy did a great job helping me find the perfect truck. It took a few days and I was very surprised about the constant contact I received until the truck arrived. It was more than I expected. Andy went well beyond customer service excellence. James in Finance made the paperwork easy and explained all my warranty options perfectly. He is a very knowledgeable Manager. Thank you West Metro! More

Amazing and very help Very helpful and great for my first experience buying a car I will most definitely recommend them to my friends and I will come back Very helpful and great for my first experience buying a car I will most definitely recommend them to my friends and I will come back More
Headliner stain The only issue I had is with the service department. At the time of the purchase I asked them to clean the headliner initially appeared to be cleaned The only issue I had is with the service department. At the time of the purchase I asked them to clean the headliner initially appeared to be cleaned however when I arrived home the stains in the headliner were still present. Other than that it was a great experience. I would recommend the dealership to friends and family. More
2017 Tahoe review. Smooth, transparent transaction. Pleasure to work with this team of qualified professionals. I have purchased 5 vehicles from this dealership and pl Smooth, transparent transaction. Pleasure to work with this team of qualified professionals. I have purchased 5 vehicles from this dealership and plan to continue working with them. The salesman Jeff Tieschner kept me well informed on the process of the sale. Ryan Hurrle in finance worked on my loan for the best possible rate and terms. Lloyd Hemenway Was constantly over seeing the process to make sure all went smooth. I will be back for any service work required. More
New Acadia We found the dealership clean friendly and honest. Our salesperson Jeff was wonderful and walked us through every step of the purchase. In finance Rya We found the dealership clean friendly and honest. Our salesperson Jeff was wonderful and walked us through every step of the purchase. In finance Ryan was very helpful also. More
By Luck I can't say enough about the professional and awesome service my wife and I received from John, Lloyd, and Ryan. We had traveled all day from North D I can't say enough about the professional and awesome service my wife and I received from John, Lloyd, and Ryan. We had traveled all day from North Dakota and after two "really bad" experiences from two other MN dealerships we were ready to head back home. By chance before getting on the interstate I told my wife I wanted to look at one more dealership-West Metro. It was five o'clock on a Saturday evening...closing time. I didn't think I would find exactly what I was looking for all day long--a black Denali. Even though it was closing time everyone was willing to stay and help us get back home with what we wanted a brand new pickup. They work extremely well together as a team and treat their customers with the utmost respect and that is really hard to find these days. I want to thank the whole team especially Lloyd, John, and Ryan for helping us out. We will definitely be back. #GoYankees. More