
West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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New Acadia We found the dealership clean friendly and honest. Our salesperson Jeff was wonderful and walked us through every step of the purchase. In finance Rya We found the dealership clean friendly and honest. Our salesperson Jeff was wonderful and walked us through every step of the purchase. In finance Ryan was very helpful also. More
By Luck I can't say enough about the professional and awesome service my wife and I received from John, Lloyd, and Ryan. We had traveled all day from North D I can't say enough about the professional and awesome service my wife and I received from John, Lloyd, and Ryan. We had traveled all day from North Dakota and after two "really bad" experiences from two other MN dealerships we were ready to head back home. By chance before getting on the interstate I told my wife I wanted to look at one more dealership-West Metro. It was five o'clock on a Saturday evening...closing time. I didn't think I would find exactly what I was looking for all day long--a black Denali. Even though it was closing time everyone was willing to stay and help us get back home with what we wanted a brand new pickup. They work extremely well together as a team and treat their customers with the utmost respect and that is really hard to find these days. I want to thank the whole team especially Lloyd, John, and Ryan for helping us out. We will definitely be back. #GoYankees. More
Extremely Helpful and Thoughtful James - He made one of the most stressful parts of buying a car (the finances) easy and simple. I did not have to wait long between sending in the lo James - He made one of the most stressful parts of buying a car (the finances) easy and simple. I did not have to wait long between sending in the loan application and talking about the details with James. He was helpful and extremely knowledgeable. Fully explained all of the warranty options and answered any questions my wife or I had during the process. He kept it fun and exciting as well. Would recommend James and was impressed how he could make a potentially stressful part of car buying into an enjoyable one. Andy - My wife and I had a great time working with Andy. He answered any questions we had without judgement. He made the test drive fun and let me decide for myself which vehicle I felt the most comfortable in. He was upfront about everything and went out of his way to make sure my wife and I were enjoying the car buying experience. We had to have a follow up talk about setting up the On-Star in the vehicle and he was prompt and polite in calling me as soon as possible. Would love to work with Andy again. Jeff - Jeff was extremely pleasant to work with. My wife and I informed him of the type of vehicle we were looking for and our price range and he had many options picked out before we even had arrived. He was patient with us looking at the vehicles and was honest about his opinions on which would be best. I especially appreciated how Jeff wanted to make sure we stayed in the price range we were comfortable in and would not push us in any way. He also was a huge help in taking my disaster of a trade-in vehicle. He gave us a fair offer, even though the vehicle was in need of a lot of repairs and I wasn't expecting much. Would recommend Jeff and will return for future vehicle purchases. More
Was very patient with us in trying to find the car we wanted Very friendly and though in satisfying our type of car we wanted. The whole dealership was very friendly I would certainly recommend this dealership Very friendly and though in satisfying our type of car we wanted. The whole dealership was very friendly I would certainly recommend this dealership Jeff was very determined to find the car we wanted which he did More
Pleasant Experience The overall experience with purchasing a vehicle from West Metro and our sales person, John Kinsell, was excellent. They know their product and give The overall experience with purchasing a vehicle from West Metro and our sales person, John Kinsell, was excellent. They know their product and give a fair value to trade-in's. It is not high-pressure selling at all. They want to make sure the customer is happy and satisfied with their purchase. More
Fantastic customer service Thank you ! thank you ! thank you ! to Lloyd and the west metro group bar none they are the best they with out a doubt have the customers interests Thank you ! thank you ! thank you ! to Lloyd and the west metro group bar none they are the best they with out a doubt have the customers interests at heart. they go above and beyond ! my truck was damaged in a hit and run. we had a camping trip planned. they stepped up and said we have a truck you can use. never before has that ever been done for me.. so again thank you to Jeff Lloyd and west metro team sincerely Bob and Tonetta Hardekopf. More
Fantastic Experience Had a great buying experience at West Metro. Jared And Ryan made it so easy for us. No pressure, no hassle, had a great time. Thanks again Jared and R Had a great buying experience at West Metro. Jared And Ryan made it so easy for us. No pressure, no hassle, had a great time. Thanks again Jared and Ryan, will recommend you both to family and friends. More
GREAT PEOPLE, GOOD PRICES, CLEAN NEAT STORE,VERY FRIENDLY!! Our whole family has come here without knowing each other found this great dealership except by word of mouth. We are now sharing our experience with Our whole family has come here without knowing each other found this great dealership except by word of mouth. We are now sharing our experience with others as they have been the best dealership I have ever been too!! More
Accommodating in every way. Personalized the sale to my needs rather than dealership or sales quotas. No gimmicks,.no hassles, no surprises, no back and forth drama or drawn out Personalized the sale to my needs rather than dealership or sales quotas. No gimmicks,.no hassles, no surprises, no back and forth drama or drawn out haggling.. Price out the door was a great deal and as posted. Allowed me to use my own financing plan after down payment was made. More
A pleasant auto buying experience! Thank you Tony for a truly pleasant auto buying experience! No high pressure sales and “what’s it going to take ....” talk! Tony was very knowledgeabl Thank you Tony for a truly pleasant auto buying experience! No high pressure sales and “what’s it going to take ....” talk! Tony was very knowledgeable and kind. He even came back to the dealership when I took my husband to look at the vehicle that night. Would highly recommend this dealership! More