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West Metro Buick GMC

Monticello, MN

5.0
2,073 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment. West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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1001 Minnesota 25

Monticello, MN

55362

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Showing 2,073 reviews

April 07, 2018

Was great experience We have purchased many vehicles in our time but never experienced such nice helpful people like at West Metro from sales staff to owner and financial More

by Carol123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Colville, James Meyers
April 02, 2018

Service Very friendly,good selection of vehicles, would purchase again ,like the pit stop offer of a free car wash and vehicle once over anytime. Thanks More

by SueA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Remmel
April 01, 2018

Everyone was fantastic help! Everyone was so helpful. I couldn’t have asked for better service and help from everyone there. I am so happy with my new car! More

by Bella365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Nebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Hemenway, James Meyers
March 28, 2018

Great service Bought my first new vehicle from west metro and everything went great. They ordered me the vehicle I wanted and it was shipped in two days. Great More

by Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinsell, James Meyers
March 27, 2018

Dealership with experience!!! First I want to say a big thank you to Kent, sales manager who displayed a very specialized skills in helping me get approved, being a first time car More

by Swilfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2018

Great , Fast and friendly. Awesome place to purchase a vehicle. Great with kids too. Educated on the vehicles they sell. Best priced for the make and More

by Happygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Meyers
March 26, 2018

Great Deals and Service We have never owned a Buick before but after visiting West Metro in Monticello decided that the Buick Encore was perfect, both in price and features. More

by John Carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Knickerbocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Rudolph
March 25, 2018

Good experiences WE have purchased vehicles from West Metro and have visited their establishment in between purchases. Staff has always been helpful and pleasanr to d More

by Roberta Lemmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrie and I believe Samantha Kedrowski, John Kinsell
March 23, 2018

Great would highly recommend! It was great from start to finish, did most of it over the phone.. they came all the way to my hometown 2hours away and picked me up to take me back t More

by sarah resch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinsell, James Meyers
March 22, 2018

Asked for a call from Jeff...3 days and no return call. Jeff, call me! I bought the 2017 Colorado with 11,588 miles last week. I asked for a call back regarding sales person communication of what was incl More

by not sure if I'm happy with West Metro
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Sell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Remmel
Apr 30, 2018 -

West Metro Buick GMC responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (763) 271-7800 at your earliest convenience. We hope to hear from you soon.

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