
West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,072 reviews
Second time buying from them! This is the second time leasing from them, great people to work with! What I love about the place, has the no pressure feel, and dealing with sales p This is the second time leasing from them, great people to work with! What I love about the place, has the no pressure feel, and dealing with sales people that don't make you feel rushed. Bryan the sales person I dealt with even called a week later to see how everything was going and if I needed any help with all the technology. will be going back foe next lease or purchase. More
friendly and knowledgeable Very good explaination and knowledgeable of the Buick Envision . They were very willing to negotiate trade in and purchase at the lowest price. Kent w Very good explaination and knowledgeable of the Buick Envision . They were very willing to negotiate trade in and purchase at the lowest price. Kent was very helpful with setting up the electronics. More
Awesome buying experience! We would highly recommend West Metro Buick GMC! From entering the front door, the smiles and welcome were warm and sincere. Our salesman, Derek Myer We would highly recommend West Metro Buick GMC! From entering the front door, the smiles and welcome were warm and sincere. Our salesman, Derek Myers, was phenomenal! He was very knowledgeable, he really listened to our wants and addressed each one. Now for the owner, who introduced himself as the lot boy😉, he was making sure we were being well taken care of! We appreciated the owner out amongst the shoppers, not sitting back from an office just observing. Our overall experience exceeded our expectations! Sincere thanks! More

West Metro is the GOLD STANDARD for sales and service. Members of my immediate and extended family and I have purchased our vehicles for well over 20 years exclusively from LLoyd Hemenway and West Metro. T Members of my immediate and extended family and I have purchased our vehicles for well over 20 years exclusively from LLoyd Hemenway and West Metro. There's only one reason for our enduring loyalty: the personal attention to providing the best service and the greatest value that is the hallmark of Lloyd and the incredible team he has assembled who share his commitment to customer service at every level. There is no high pressure sell at West Metro. Recently, I called Lloyd about purchasing a new 2018 vehicle but wanted it in a special color. He informed me that it couldn't be ordered that way, but suggested I would get a better value by getting a 2017 model lease return with low miles at a depreciated cost and then having it custom painted. I had some challenging specific vehicle option requirements, but Lloyd was able to find the vehicle that fit my request. Although West Metro had never done this kind of customization, Lloyd was excited and enthusiastic about helping me create the exact vehicle I wanted. He discussed candidly what the process would entail, figured out how to accomplish the customization while protecting the vehicle warranty, lined up the best professional resources needed, and coordinated and personally managed the project from start to finish. Lloyd personally presented me with my dream car. It's absolutely stunning and I couldn't be more pleased. Jeff who is the It guru - which I am not - got me functional on all the digital electronics before I left the premises. Thanks so much, guys! Everywhere I go people compliment me on the beautiful and unusual color of my Buick Enclave! Did I mention I love it!? And thanks to Lloyd and West Metro, I'm driving the only one on the planet! More
new truck great to do work with very good aaaa would buy from then agine sale was great will tell freinds about them they are noew for great services thanks agi great to do work with very good aaaa would buy from then agine sale was great will tell freinds about them they are noew for great services thanks agin More
Great experience Stopped in to look at used suburbans and saw one in my price range. I went in to ask about and met Andy. Andy took care of me from start to finish eve Stopped in to look at used suburbans and saw one in my price range. I went in to ask about and met Andy. Andy took care of me from start to finish even staying late so I could take car home that night. Can’t say enough about Andy and the entire staff at West Metro. Everyone is very friendly and makes you feel like a person and not a number. Very glad to have bought local. More
Great experience! I came here for a specific vehicle, and it turned out to be exactly what I wanted! The staff were all extremely friendly and helpful, and I felt comfo I came here for a specific vehicle, and it turned out to be exactly what I wanted! The staff were all extremely friendly and helpful, and I felt comfortable asking questions and feel that they were all answered. Got a great deal on both my vehicle and my trade-in. More

Jared Nebel-The best car salesman I was in need of a new car due to my old piece of xxxx. Luckily my old baby made it from MI to MN. I researched a lot, because that's always the most I was in need of a new car due to my old piece of xxxx. Luckily my old baby made it from MI to MN. I researched a lot, because that's always the most important thing when you're investing in a new vehicle weather it is used or new. After all the research I was most happy with the information that Jared Nebel informed me with. When everything was all said and done, he was kind enough to bring it to my home! Now that is customer service to a T! I couldn't be happier with my 2013 Toyota Camry! All thanks to Jared Nebel! More
long drive for big savings A co-worker told me about this dealership, and I found the car I was wanting online. It only took 3hrs from our test drive to driving it home on the F A co-worker told me about this dealership, and I found the car I was wanting online. It only took 3hrs from our test drive to driving it home on the Friday before Labor day weekend. Our bargaining was short and sweet, I feel I got a good price for my trade-in and the price of our Buick Lacrosse was what we wanted to spend. More

Amazing! All the guys at West Metro were amazing to work with. They went above and beyond to get me exactly what I wanted and went out of their way to deliver All the guys at West Metro were amazing to work with. They went above and beyond to get me exactly what I wanted and went out of their way to deliver it to me! More