
West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Quick and painless Called Jared on a Thursday afternoon told him what we were looking for and what we had to trade in. He got back to me the next day with what fit our c Called Jared on a Thursday afternoon told him what we were looking for and what we had to trade in. He got back to me the next day with what fit our criteria and the numbers. Went and sat down on Saturday morning. We were in and out with the vehicle we wanted. Quick and painless. More
Great Service All Around Just like the title states: I had amazing service since the second I walked in the door. At no point did I feel any pressure from any one! I left wit Just like the title states: I had amazing service since the second I walked in the door. At no point did I feel any pressure from any one! I left with a Truck I was stoked to have and I still fell the same way today over a month later! More
An Efficient, Honest, No pressure Sales, Friendly Dealership I appreciated working with Rudy at West Metro in Monticello because he really listened to what we wanted. He worked hard to complete the sale, even co I appreciated working with Rudy at West Metro in Monticello because he really listened to what we wanted. He worked hard to complete the sale, even coming in after hours or staying past his shift. After the sale we had troubles with one tire and Rudy quickly and efficiently worked to resolve the issue and get us a new tire--no excuses. He said safety was the priority. I also know the dealership worked to get me a beyond great price-beating any competitor. I liked how the sale was done efficiently without pressure. The finance guy was also very knowledgeable and friendly to work with--I appreciated his honest, humble demeanor. More
Love the car! Received knowledgeable, informative information which was key in making our buying decision. We enjoyed being able to test drive each vehicle on our Received knowledgeable, informative information which was key in making our buying decision. We enjoyed being able to test drive each vehicle on our own. Our salesperson recommended viewing cars side by side to help in our decision making. Overall good experience. More
Outstanding Customer Service. They knew exactly what vehicle to recommend for my wants/needs. Followed up immediately with me as to how I liked the vehicle and to make sure my app They knew exactly what vehicle to recommend for my wants/needs. Followed up immediately with me as to how I liked the vehicle and to make sure my appointment for added equipment was promptly scheduled. I would completely recommend anyone looking for a vehicle, new or used, to stop first at West Metro. More
Good service I'll be honest, the main reason why I'm writing this review is just to get more cookies!. Otherwise the service was amazing and it was a great experi I'll be honest, the main reason why I'm writing this review is just to get more cookies!. Otherwise the service was amazing and it was a great experience buying a new truck! More
Laid back stress free experience. Buying from West Metro was easy and convenient. I did not have a lot of time to shop for a truck so when I told the sales people what I wanted they di Buying from West Metro was easy and convenient. I did not have a lot of time to shop for a truck so when I told the sales people what I wanted they did all the work for me. When I took the VIN to another dealership to compare prices West Metro was the cheapest from the start. More
Superb treatment Another great experience at West Metro the people there are truly the best thanks West Metro family you definitely make the buying process easy for su Another great experience at West Metro the people there are truly the best thanks West Metro family you definitely make the buying process easy for sure More
Best Car Buying Experience In the past I have hated dealing with salespeople! They either don't listen to your needs or they try to up-sell you on stuff you don't want or can af In the past I have hated dealing with salespeople! They either don't listen to your needs or they try to up-sell you on stuff you don't want or can afford. I needed a new car and was recommended Jeff. I made an appointment and he made the whole process fast and easy. I already had the car picked out. I just needed to give it a test drive. I came in the next day to sign paperwork and was in and out in about 30 minutes and I got top dollar on my trade. Before I traded it, this was the only place my Buick had ever been serviced. I usually deal with Jamie and Amanda in the service department and they are great too! Would recommend West Metro! More
Good product, Good people!! Bryan Rommel did an excellent job of returning my phone call questions and getting me a trade in value estimate that convinced me to make the 200 mile Bryan Rommel did an excellent job of returning my phone call questions and getting me a trade in value estimate that convinced me to make the 200 mile trip. Jim Myers was also knowledgeable in answering my paperwork finalization question, resulting ina SALE! Thanks to Jeff Sell for the welcome as I waited. (A nice surprise in the mail a week later too!!) More