
West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Good prices, tough negotiators, great customer service. I had been shopping for quite some time for a new GM pickup. I shopped the greater Twin Cities area, St. Cloud and Fargo/Moorhead area. I ended up at I had been shopping for quite some time for a new GM pickup. I shopped the greater Twin Cities area, St. Cloud and Fargo/Moorhead area. I ended up at West Metro, and dealt with Kent, who couldn't have been greater. Not high pressure, and fought for you when going back to negotiate with the sales manager. They don't really try to play "we're already at the lowest price" game too much, and they also don't get all "offended" when negotiating. Good to work with, and great customer service by Kent. I happened to catch a flu virus the day i put a deposit on the vehicle, and he was more than accommodating to wait until i felt better. The day of purchase was a very busy day (12/31) so i expected some delays/shortfalls, but besides only a few, very small, hiccups, I was out the door in about 2.5 hours a happy (although still sick) customer. Like most dealerships, financing was pretty quick, and they do try to sell you the typical extras- just do your research ahead of time to prepare yourself. I would recommend them if you are comfortable with the traditional way of purchasing a car through negotiating. I have not had any service yet, but have heard great things about their shop. More
Outstanding and amazing! Cory, Pat, and Cody want beyond the call of duty in helping me find the best answer for me, not just selling me a car. Cory, Pat, and Cody want beyond the call of duty in helping me find the best answer for me, not just selling me a car. More
awesome the salesman was very knowledgeable and understood what we were looking for. When we were doing the paperwork, the man was very nice and explained ev the salesman was very knowledgeable and understood what we were looking for. When we were doing the paperwork, the man was very nice and explained everything completely. We were very happy with the advice and knowledge from this dealership and will return. More
Got the BEST DEAL within 200 miles! Kent was terrific from the get-go didnt even blink at my situation or the car I wanted. He contacted me himself many times and if it wasnt for his per Kent was terrific from the get-go didnt even blink at my situation or the car I wanted. He contacted me himself many times and if it wasnt for his perseverance I would have missed this great deal! For my credit, the financing West Metro offered blew everyone else out of the water. The car itself was great of course. Found exactly what I wanted and Kent was extremely helpful and knowledgeable during the test drive. Jim in finance explained things clearly, and again got me the best deal. No BS, great service, great cars, great prices. What more could you ask for? More
EXCELLENT SERVICE A+ RATING BRAD AT WEST METRO BUICK GMC WAS VERY KIND AND HELPFUL. HE WORKED EVERY STEP OF THE WAY TO MAKE A GREAT DEAL ON OUR PURCHASE OF A 2011 FORD EDGE AWD BRAD AT WEST METRO BUICK GMC WAS VERY KIND AND HELPFUL. HE WORKED EVERY STEP OF THE WAY TO MAKE A GREAT DEAL ON OUR PURCHASE OF A 2011 FORD EDGE AWD LIMITED. I HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING FOR GREAT PRICING AND QUALITY VEHICLES. OUR SUV WAS FULLY DETAILED AND FILLED WITH GAS BEFORE OUR DEPATURE. THE STORE MANAGER WAS VERY KIND AND HELPFUL ALSO. IT WAS BUSY AND THE WAIT FOR THE SALES PORTION OF OUR PURCHASE WAS VERY SHORT AND TIMELY. OUR NEXT PURCHASE WILL CERTAINLY BE AT WEST METRO GMC! THANK YOU FOR YOUR TIME AND GREAT SERVICE! WE LOVE OUR SUV! STRESS FREE EXPERIENCE! More
Lemon car I bought 2007 grand prix with 96,000 ..Need work first week.. Steering shaft..Then motor mounts..Tired rod ends..Rear cambers..2 alingments...no coola I bought 2007 grand prix with 96,000 ..Need work first week.. Steering shaft..Then motor mounts..Tired rod ends..Rear cambers..2 alingments...no coolant in car ,,no heat... Still need work ..Car was never inspected ..Just at sells auto your employee said.. not by a good machanic obviously!!,i Keep bring car.back to be fixed .an only had over a month.still needs work ..when I bought it it was $6800 but said had to charge me more .$7600 or couldn't finance it ,wht a lie...Never got Carfax thank you 763-482-0251 More
Excellent Customer Service Extremely welcoming, accommodating, and patient. Family-friendly when we had our 2 young children with us. Prompt, thorough, and clear replies to pho Extremely welcoming, accommodating, and patient. Family-friendly when we had our 2 young children with us. Prompt, thorough, and clear replies to phone calls/messages. Felt like a valued customer at all times, never felt like just another number coming through the doors. More
Excellent Service Professional and efficient. No pressure to buy, and provided the best price in the area. Would recommend to family and friends! Thanks for making t Professional and efficient. No pressure to buy, and provided the best price in the area. Would recommend to family and friends! Thanks for making this a stress-free purchase. More
Great Experience My overall experience was great. I would definitely recommend West Metro to my friends and family. They worked with me to get a loan and everyone that My overall experience was great. I would definitely recommend West Metro to my friends and family. They worked with me to get a loan and everyone that works there is very friendly. More
Good experience David was very helpful to me. Liked the dealer ship. Ryan finance department was also very helpful. Overall he experience was very good and easy David was very helpful to me. Liked the dealer ship. Ryan finance department was also very helpful. Overall he experience was very good and easy More