West Metro Buick GMC

Had a great experience with West Metro Buick, and salesman Kent Kallbrenner. It took about four hours from start to finish, but I had not planned to buy at all, and I drove a new car home! I am not salesman Kent Kallbrenner. It took about four hours from start to finish, but I had not planned to buy at all, and I drove a new car home! I am not at all sorry! I was well taken care of, the price was right!! More

It was my first time working with this dealership. Everyone was responsive and helpful in making our decision to purchase. The communication and follow up was very good. Everyone was responsive and helpful in making our decision to purchase. The communication and follow up was very good. More

Unfortunately I asked a couple questions that I didn't get truthful answers to. The pickup had a funny smell on the interior, but when I asked I was told that is the smell of the upholstery cleaner they u get truthful answers to. The pickup had a funny smell on the interior, but when I asked I was told that is the smell of the upholstery cleaner they use. Everyone I have asked says that is smoke smell from a smoker. Still would have made the purchase and took care of the smell. But to be dishonest is not cool. More

Jason was great. Easy, funny, and understanding. Will be using him again for the next vehicle! Easy, funny, and understanding. Will be using him again for the next vehicle! More

Friendly people not pushy Worked with Cory he was good Gave us what we wanted for our trade in good Gave us what we wanted for our trade in More

We decided on the spur of the moment to stop in Monticello on our way to the cities. The internet said they had 2 of the cars/model/color that I was interested in, but I called to confirm anyway. I Monticello on our way to the cities. The internet said they had 2 of the cars/model/color that I was interested in, but I called to confirm anyway. I knew one of them had a couple additional features, which I wanted. I was impressed that Tony Laplant had the less expensive one parked in front of the dealership - not pushing the highest priced one. Once we determined we liked a Buick he brought the other one up and we took it for a ride. He explained all the new awesome technology it has and answered all of our questions. We also met the owner, Jeff Sell, and a long time happy customer who owns the same kind of vehicle we were looking at. Joleen was terrific at getting all the documents explained and signed. Everyone there had extremely high energy and it was actually a fun experience to be at West Metro. What was particularly nice is that they were all truly sincere. Although we have purchased quite a few new vehicles over the years, West Metro is the only dealer who ever shipped us an appreciation gift. However, the greatest part is that my beautiful Buick Enclave Avenir is a pleasure to drive and we can’t wait to take it on road trips. It’s like driving on a cloud! More

I would definitely recommend. Always Get the problem diagnosed and promptly repaired. Fair in repair price. Always Get the problem diagnosed and promptly repaired. Fair in repair price. More

Excellent car buying experience. I highly recommend checking out this dealership if you are in the market for a vehicle. Low pressure sales experience and fair pricing I highly recommend checking out this dealership if you are in the market for a vehicle. Low pressure sales experience and fair pricing More

Great service and friendly support. Quick wrap up with purchase - would definitely recommend and come back! Quick wrap up with purchase - would definitely recommend and come back! More

Kent was amazing ! Very attentive and responses very quick to any concerns or questions. Overall I would rate them 11/10 if possible Their team at west Metro is Great . Very attentive and responses very quick to any concerns or questions. Overall I would rate them 11/10 if possible Their team at west Metro is Great . More