
West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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I had the best car buying experience here. There was no rush and harassing calls. Kent was very patient and made things easy going and less overwhelming as possible. The staff were all welcomi There was no rush and harassing calls. Kent was very patient and made things easy going and less overwhelming as possible. The staff were all welcoming and were there to assist everyone. Love my new ride…Thanks guys.. More
Nice dealership, but not the customer service I was hoping for, after not buying a car in several years. I expected more from the car salesmen, than I received. He was off the day I needed to talk with hoping for, after not buying a car in several years. I expected more from the car salesmen, than I received. He was off the day I needed to talk with him, said he was available, but didn't get back to me very promptly, as I needed some questions answered to secure the loan through my credit union for a better rate. The next day I picked it up, it was like I was interrupting his lunch. Went to my car, after signing the papers, shook my hand said thanks and left. Didn't ask if I needed any help or showed me how anything worked, was trying to sink my phone, ended up going to the Verizon down the road to get help with that, I drove away in a nice vehicle but felt like, that was not a great experience. Not like it was the last time I bought a car. Customer service these days it not the same anymore, there was no personal touch, other than the night I drove it, it was clean. No floor mats in the back, just the little thigs, even the car next to mine had a bow, I don't need a bow, but the extra touch would have been nice. More
Jeff and his team at West Metro truly set the bar high, in customer service and satisfaction!! Thank you Bryan for showing us how all of the bells and whistles work! Ronn and Kim in customer service and satisfaction!! Thank you Bryan for showing us how all of the bells and whistles work! Ronn and Kim More
First time doing business with West Metro. Jason was very professional and prompt with any questions I had. Will be doing more business with them in the future. Jason was very professional and prompt with any questions I had. Will be doing more business with them in the future. More
Great help with ordering my new vehicle and follow through with setting up features and understanding them. through with setting up features and understanding them. More

We have bought many many vehicles from West Metro throughout the years. We wouldn’t go anywhere else besides West Metro. Awesome service and staff! Thank you again for helping us buy another vehic throughout the years. We wouldn’t go anywhere else besides West Metro. Awesome service and staff! Thank you again for helping us buy another vehicle. We will be back soon I’m sure to buy another vehicle. More

This is the third car I have bought from Kent. He always goes above and beyond! He always goes above and beyond! More
Was treated GREAT from the time I walked in the door till the time I left with my new Denali 3500HD.... the time I left with my new Denali 3500HD.... More
Amazing service - Justin provided so much help and made the purchase so quick and easy! the purchase so quick and easy! More
The atmosphere at West Metro is welcoming and friendly. Kent is a true professional doing what he does with integrity. He's knowledgeable, unassuming and has been instrumental for us in buying our truck. C Kent is a true professional doing what he does with integrity. He's knowledgeable, unassuming and has been instrumental for us in buying our truck. Chris has been working with us on our aftermarket add ons. He has good juju, is helpful and has been a lot of fun to work with. Our experience has been great so far. More