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West Metro Buick GMC

Monticello, MN

5.0
2,057 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment. West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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1001 Minnesota 25

Monticello, MN

55362

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Showing 2,057 reviews

March 10, 2023

I had the best car buying experience here. There was no rush and harassing calls. Kent was very patient and made things easy going and less overwhelming as possible. The staff were all welcomi More

by courtney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

West Metro Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

Nice dealership, but not the customer service I was hoping for, after not buying a car in several years. I expected more from the car salesmen, than I received. He was off the day I needed to talk with More

by jonioberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Spears
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

West Metro Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (763) 219-8648 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 07, 2023

Jeff and his team at West Metro truly set the bar high, in customer service and satisfaction!! Thank you Bryan for showing us how all of the bells and whistles work! Ronn and Kim More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

West Metro Buick GMC responded

Kim, thank you for your kind review; we are happy to pass along your comments to the team here at West Metro Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2023

First time doing business with West Metro. Jason was very professional and prompt with any questions I had. Will be doing more business with them in the future. More

by RLANGERUD0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Knickerbocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

West Metro Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at West Metro Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

March 02, 2023

Great help with ordering my new vehicle and follow through with setting up features and understanding them. More

by DAHL22000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Nebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Liljequist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

West Metro Buick GMC responded

We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2023

We have bought many many vehicles from West Metro throughout the years. We wouldn’t go anywhere else besides West Metro. Awesome service and staff! Thank you again for helping us buy another vehic More

by BWalz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

West Metro Buick GMC responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2023

This is the third car I have bought from Kent. He always goes above and beyond! More

by DG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

West Metro Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2023

Was treated GREAT from the time I walked in the door till the time I left with my new Denali 3500HD.... More

by skip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

West Metro Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2023

Amazing service - Justin provided so much help and made the purchase so quick and easy! More

by Katie T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Liljequist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

West Metro Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2023

The atmosphere at West Metro is welcoming and friendly. Kent is a true professional doing what he does with integrity. He's knowledgeable, unassuming and has been instrumental for us in buying our truck. C More

by BABZZILLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Nebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

West Metro Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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