Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Metro Buick GMC
Monticello, MN
2,057 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,057 reviews
August 18, 2022
The buying experience was straight forward and hassle free. I found a vehicle I liked and came in for a test drive purchased the same day. free. I found a vehicle I liked and came in for a test drive purchased the same day. More
by JBMINK
Verified Customer
August 17, 2022
Buying from this dealership and Bryan, was a wonderful experience. No pressure, great selection, all questions answered respectfully, and considerably. I love my new car! There are so much more than Buick experience. No pressure, great selection, all questions answered respectfully, and considerably. I love my new car! There are so much more than Buick and GMC models available. Find what you are looking for here! More
by JAZAAD
Employees Worked With
August 17, 2022
Justin made my first experience buying a car great. He was knowledgeable about the car, was upfront about what I would be paying (there was no secret fees/added costs), answered all of my questions, an He was knowledgeable about the car, was upfront about what I would be paying (there was no secret fees/added costs), answered all of my questions, and was extremely friendly. He didn't treat me any differently because it was my first car purchase or because I was a woman. He treated me with the respect that everyone deserves. I would definitely buy from him again. More
by sydneyh
Employees Worked With
August 17, 2022
Disappointed with the follow-up service on the purchase of the new YUKON we purchased. We have waited over a week and are still waiting to receive the (Certificate of Origin) for the new YUKON we purchased of the new YUKON we purchased. We have waited over a week and are still waiting to receive the (Certificate of Origin) for the new YUKON we purchased. We CAN-NOT Register/license the YUKON without it. I've called Jeremy Erickson twice leaving a voice-mail requesting the certificate with no return call. I've called and spoke with Tony LaPlant to please follow-up on the certificate 2 days ago and have had no call back. If it wasn't for this issue I would recommend West Metro Buick for a purchase of a vehicle. We were very happy with them except for this issue. More
by DUANE.BURBANK
Employees Worked With
Other Employees :
Jeremy Erickson (Finance Manager) Disappointed in follow-up service with us
August 17, 2022
VERY easy too work with. I drove 123 miles to buy a truck I seen on carfax. I had a bad experience with another dealership. They new my concerns and kept their promise. We go I drove 123 miles to buy a truck I seen on carfax. I had a bad experience with another dealership. They new my concerns and kept their promise. We got the paper work in place, drove to Monticello, test drove the truck, and was very pleased. Signed paperwork and on my way! YOU GUYS ROCK! More
by Kansasgirl10140
August 15, 2022
Justin was amazing to work with. He answered all our questions and was very patient with us. He responded quickly to all our questions and made buying a breeze! We will definitely us He answered all our questions and was very patient with us. He responded quickly to all our questions and made buying a breeze! We will definitely use Justin again! More
by Jenny.otten05
August 13, 2022
I contacted the dealership and put my app in. By the end of the day I was approved and Kent had me ready to roll,they had the truck in the space ready.I would recommend anybody to this dealership By the end of the day I was approved and Kent had me ready to roll,they had the truck in the space ready.I would recommend anybody to this dealership, friendly staff and professional!!! Thanks west metro More
by nathanneal604
Employees Worked With
August 09, 2022
Very excellent service from first call to sale delivery. Will be purchasing another vehicle in the future thank you! Surprised even though I was out of state customer I was treated like I was very important Will be purchasing another vehicle in the future thank you! Surprised even though I was out of state customer I was treated like I was very important… helped throughout the process … fairly priced with all applicatable discounts and I’m happy with my new Gmc truck. Even got the complementary cookies! That made me very happy! The delivery process was on time and all accessories for my vehicle were perfect. Thank you west metro for making my first time long distance buying experience some thing I will remember into the future! -Max More
by LOCALLANDSCAPING
Employees Worked With
Other Employees :
Chris the accessories guy !
August 06, 2022
Jason got us into a new Buick effortlessly and painless. Prompt and efficient. Highly recommended. Prompt and efficient. Highly recommended. More
by ekwool
August 02, 2022
Kent Kalkbrenner was the associate who helped me and he was absolutely fantastic to work with, very responsive and knowledgeable about the vehicles and about the process. I had completed a pre-approval pro was absolutely fantastic to work with, very responsive and knowledgeable about the vehicles and about the process. I had completed a pre-approval process online and once it came through he sent me 7 or 8 different options in my price range and then had them ready to test drive when I arrived, I picked out the one I liked and drove it home the next morning. This was by far the best car buying experience that I have ever had and I will never go anywhere else!! More
by kbuck81186
Employees Worked With
