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West Metro Buick GMC

Monticello, MN

5.0
2,071 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment. West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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1001 Minnesota 25

Monticello, MN

55362

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Showing 2,071 reviews

July 20, 2022

Salesman was very helpful and did not pressure us. Finance was on top of his game but felt pressured. More

by AJSALZBRUN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Liljequist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

West Metro Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 19, 2022

Great experience with the whole crew. Made my purchase hassle free and I will definitely be back in the future. More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Nebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Liljequist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

West Metro Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, James, and we look forward to working with you again.

July 11, 2022

Great service all around ! Highly recommend from the minute we contacted them. Perfect car buys experience. More

by jimmerk65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service was great and so was our finance guy!
Jul 12, 2022 -

West Metro Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 08, 2022

Bryan was helpful and professional in helping me purchase my new truck, very proactive and knowledgeable. The dealership was clean and comfortable. Great work on all ends! Thanks team! More

by DREW TUOMISTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

West Metro Buick GMC responded

Thank you, Drew, and congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that Bryan and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 07, 2022

The group at West Metro go above and beyond with customer service. Over the past 15 plus years, this has been our go to dealership because of the sales and service groups customer service....it is top notch More

by Tara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Colville
Jul 08, 2022 -

West Metro Buick GMC responded

Thank you for taking the time to write this review, Tara! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at West Metro Buick GMC are glad to have you as a customer.

July 03, 2022

I am impressed with the small town feel of this dealership. Jason and the rest of the staff were very helpful, respectful and patient as I asked questions about the vehicles. Thank you so much in More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

West Metro Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at West Metro Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2022

Great Dealership, they have their act together ~~~~~~~~~~~ Excellent sales and finance teams. More than happy with the vehicle, dealership, communication and pricing. More

by MARKRAVELING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

West Metro Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing West Metro Buick GMC.

July 01, 2022

Kent and the finance crew went the extra mile for me! Thank you so much!!!! More

by stevecoash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

West Metro Buick GMC responded

Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 29, 2022

Excellent experience. Justin was exceptional in his approach, respected my time and made the purchase hassle free. I received a great product at a great price. I will hig More

by Kris Gibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Liljequist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

West Metro Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing West Metro Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

June 28, 2022

No hassle at all. Personable staff and sales. Assisted in setting up all of the electronic connections. More

by TCSANKEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hurrle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

West Metro Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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