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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.7
568 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 568 reviews

August 06, 2026

They always double check on service and are quick with their work. They make every appointment a pleasant one! More

by a_rozek
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
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August 06, 2026

Caring Done Caring, kept me informed of what was happening with my car. Time was good as to what they quoted. More

by FURBEE1
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Print
Aug 06, 2026 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you felt well-informed throughout the process and that we met your timing expectations. At West Side GM of Berlin, we strive to provide the best service possible. Your feedback is appreciated, and we hope to see you again soon! West Side GM Team (920) 361-5100

August 06, 2026

all was great will come there from now often. great place to go to. i am very happy with the service. More

by DDANIEL006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 06, 2026 -

West Side Garage, INC. responded

Thank you for your review, Daniel! We are thrilled to hear that you had a great experience at West Side GM of Berlin and that you are happy with our service. Looking forward to seeing you often in the future! West Side GM Team (920) 361-5100

August 05, 2026

This was my first experience with West Side. He acted like I wronged him some how, wasn't interested in making an appointment, finally did the work and took twice as long and only did half of wh More

by Sckwakkel
Recommend Dealer
No
Employees Worked With
I don't remember his name. It was the body shop manager
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Aug 05, 2026 -

West Side Garage, INC. responded

Thank you for sharing your experience with us. We understand your concerns regarding the service you received at West Side Garage, INC. We value your feedback and would appreciate the opportunity to discuss this further with you. Please feel free to reach out to us directly so our team can address your concerns further. Your satisfaction is important to us. West Side GM Team (920) 361-5100

July 30, 2026

My wife brought my car I wasn't there. It was a first oil change on a new vehicle all seems fine ride a bit loud for my liking and a smidge rough but no one said anything about either More

by JMILLER5886
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Print
Jul 31, 2026 -

West Side Garage, INC. responded

Thank you for sharing your experience with us. It’s great to hear that your wife's first oil change on your new vehicle went smoothly at West Side Garage, INC. We appreciate your feedback regarding the ride quality. If you'd like to discuss your concerns further, please feel free to reach out to us. We’re here to help! West Side GM Team (920) 361-5100

July 30, 2026

Great courteous check in. Knowledgeable workers. Competitive prices for work done. Great experienced employees who know their product. More

by tsmusic1
Recommend Dealer
Yes
Print
Jul 30, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful review! We truly appreciate your kind words about our knowledgeable staff and competitive pricing at West Side GM of Berlin. It's great to hear that you had a positive experience with our team. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

July 29, 2026

Service was great. Jeff was very helpful, and much appreciated. Westside is great to deal with. More

by SEAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team, especially with Jeff. Your appreciation means a lot to us at West Side GM of Berlin. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

July 28, 2026

They are very good service working on my suv. Always take good care and keep clean. Also good , fair price. More

by badzinskidaniel30
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Print
Jul 29, 2026 -

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a positive experience with the service on your SUV at West Side GM of Berlin. Our team is committed to providing excellent care and fair pricing. We look forward to seeing you again for your next visit! West Side GM Team (920) 361-5100

July 28, 2026

They are great to deal with. They answered all my questions and worked with me to find a time that worked for both of us. More

by BUYERS-DICIER4X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2026 -

West Side Garage, INC. responded

Thank you for your kind words! We’re glad to hear that you had a positive experience with us at West Side GM of Berlin. Our team strives to provide excellent service and we’re happy that we could accommodate you. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. We look forward to seeing you again! West Side GM Team (920) 361-5100

July 22, 2026

I only wish they still sold Buicks . They have been great to work with More

by MamaSchrank
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Print
Jul 22, 2026 -

West Side Garage, INC. responded

Thank you for your positive feedback! We’re glad to hear that you’ve had a great experience working with us at West Side Garage, INC. While we currently don’t have Buicks, we have a wide range of other vehicles that may interest you. We hope to see you again soon! West Side GM Team (920) 361-5100

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