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West Side Garage, INC. - Service Center

Berlin, WI

4.9
153 Reviews
Call Service Center (920) 354-6208

153 Reviews of West Side Garage, INC. - Service Center

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June 16, 2024

GOT MY TRUCK BACK IN AS GOOD A SHAPE AS THE DAY I BOUGHT IT. More

by wayne61149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

Great place honest workers always ready to help. Great prices nearby always explains what they are doing. More

by lwfsw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 04, 2024

Very customer service oriented, timely, super knowledgeable, explained what changes they made by reprogramming my tire gage system on my car 😊 More

by carriegillet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene and Jeff
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Jun 06, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We are thrilled to hear about your positive experience at West Side GM of Berlin. Our team takes pride in providing exceptional customer service and expertise. We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

Helpful
May 28, 2024

Very quickly scheduled my service and order parts and performed the work on time as promised More

by Sjezwinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff kapp
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May 30, 2024 -

West Side Garage, INC. responded

Thank you for the 5-star review! We are delighted to hear that we were able to efficiently schedule your service, order parts, and complete the work on time as promised. At West Side GM of Berlin, we strive to provide exceptional service to all our customers. We appreciate your feedback and look forward to serving you again. West Side GM Team (920) 361-5100

Helpful
May 26, 2024

Ok service. Did what I asked them to do. Nothing more and no sales pitch. More

by timvdh100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

West Side Garage, INC. responded

Thank you for taking the time to leave feedback, Tim. We appreciate your review and the opportunity to assist you. If you have any further needs or feedback, feel free to reach out. We are here to help. West Side GM Team (920) 361-5100

Helpful
May 25, 2024

I thought that the people at West Side did a good job. The fix from GM did not work. Jeff did an outstanding job getting a new RADIO for me. More

by kensingtonjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

West Side Garage, INC. responded

Thank you for the glowing 5-star review! We are delighted to hear that Jeff provided you with outstanding service in getting a new radio. At West Side GM of Berlin, we aim to provide top-notch service, and we are pleased that you had a positive experience with us. We appreciate your feedback and look forward to assisting you in the future. West Side GM Team (920) 361-5100

Helpful
May 18, 2024

Very dependable and the service group have been there for years so it’s great to see familiar faces. More

by rohlwing529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

West Side Garage, INC. responded

Thank you so much for the kind words! We take pride in providing dependable service with a team that has been with us for years. We appreciate your loyalty and look forward to serving you again in the future. West Side GM Team (920) 361-5100

Helpful
May 18, 2024

They have a very nice facility. I really appreciate them keeping me informed on when my truck will be ready. More

by sfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff from service
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May 21, 2024 -

West Side Garage, INC. responded

Thank you for the positive feedback! We're glad to hear that you had a great experience with us at West Side GM of Berlin. Keeping our customers informed and providing excellent service is always our priority. We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

Helpful
May 11, 2024

The service shop is great to work with. They are responsive to needs and accommodating on short-notice requests. Our company’s vehicles are always ready for action, thanks to the suppor More

by shimecks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene in Service
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May 14, 2024 -

West Side Garage, INC. responded

Thank you for the positive feedback! We appreciate your kind words about our service shop and our responsiveness to your company's vehicle needs. We're glad to hear that your vehicles are always ready for action with our support. We look forward to continuing to provide excellent service for you in the future. Thank you for choosing West Side GM of Berlin! West Side GM Team (920) 361-5100

Helpful
April 28, 2024

Performed work i requested in the time they said it would take and advised me of future work that has to be done next time More

by pla_622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
May 01, 2024 -

West Side Garage, INC. responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. West Side GM Team (920) 361-5100

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