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Westboro Toyota

Westborough, MA

4.2
2,603 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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271 Turnpike Rd

Westborough, MA

01581

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Showing 2,603 reviews

July 06, 2025

It took multiple voicemails to get him to call the Ford dealership as well as me back More

by Shaniagrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Juan is terrific. I came in unannounced at 5:30pm after a blow out on my first road trip with my new Highlander 200 miles from home . Desperate for a new tire he graci More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Dealership was quick to give appointment for an urgent issue with gear shifter not moving to Drive(D). More

by Krishn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Waiting time is long. One tire valve cap missing after service. The Waiting time 2 and half hours is long, . One tire valve cap is missing after service. More

by YU.360OSU
Recommend Dealer
No
Employees Worked With
Jeremy Law
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Law
July 05, 2025

Excellent customer service, all staff were very friendly on the phone and in person. Reasonable prices and the detail cleaning was beyond impressive. More

by CAITLiN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

All is well. Thanks a lot Mason and Westborough Toyota Company.All is well l. More

by nwsahil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Noseworthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Zalauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

The service was prompt, respectful, and professional. Everything progressed exactly as was promised. No issues. More

by Ronpriefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

I have been going to Westborough Toyota since 2016. Service has always been excellent. I have confidence in the advice and explanations given. More

by AMONKINSEY
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
July 03, 2025

Quick appt with good communication. Happy with the service provided. Have a second Toyota to bring. Hope I get the same level of service More

by ATT1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Very helpful and trustworthy service department that is easy to schedule Nice people and caring. More

by IMRICHMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fraebert Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.