Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westboro Toyota
Westborough, MA
1,803 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,803 reviews
April 14, 2024
Bueno muy bueno nada a reclamar todo bien Buen servicio no me puedo quejar gracias no me puedo quejar gracias More
by MAURICIOMANALDONADO
Verified CustomerEmployees Worked With
Helpful April 12, 2024
Great service! Professional people. Above and beyond. Complete commitment and communication. Extra touches. My service tech grant was fantastic! Professional people. Above and beyond. Complete commitment and communication. Extra touches. My service tech grant was fantastic! More
by Mizzp53
Employees Worked With
Grant
April 11, 2024
Excellent service since purchasing my 2023 Corolla Cross. Could have spent more time with me explaining the features when I picked up the car. Could have spent more time with me explaining the features when I picked up the car. More
by Clemenza
April 09, 2024
The service department was very efficient in processing my paperwork and made sure my service was completed in a timely manner my paperwork and made sure my service was completed in a timely manner More
by DCONTI0
Employees Worked With
April 07, 2024
We came to Westborough to look at a gently used Tacoma. We were very pleased with our sales person, Alex. He was kind, friendly, and answered all of our questions. He presented options and then left us alo We were very pleased with our sales person, Alex. He was kind, friendly, and answered all of our questions. He presented options and then left us alone to decide. A nice, no pressure approach! We also enjoyed our time with the Sales manager, JD, Who again, presented options and let us decide what was best for our finances. Altogether a very enjoyable interaction. More
by TacoJohnny
April 07, 2024
Communication with the client is poor, I had a really bad experience with the service taking too long just to tell me six hours later that the pieces of the car came wrong had me there waiting 6 hours withou experience with the service taking too long just to tell me six hours later that the pieces of the car came wrong had me there waiting 6 hours without telling me The issue, I was looking for people that were professional to work with my car. That’s why I choose Toyota to do all the work, but I had an horrible experience More
by Paolaslevel
Employees Worked With
April 07, 2024
A horrible experience, Terrible service worst experience. The worst service ever!!! the communication with the customer is horrible. The waiting time is way too long. Beside not making sure if everything is The worst service ever!!! the communication with the customer is horrible. The waiting time is way too long. Beside not making sure if everything is on point for the Costumer More
by Paolaslevel
April 07, 2024
Awful experience- Jessica was miserable to deal with. She should not be customer facing. Treated everyone including her team as if beneath her. Both Mason and Jack were great. If not for them I would She should not be customer facing. Treated everyone including her team as if beneath her. Both Mason and Jack were great. If not for them I would have walked out. Only reason Westborough got the sale is Prius is in such short supply and they had exactly what I wanted. More
by DIANA.MELSON
Employees Worked With
Mason new but still 4 stars he was honest and worked hard to get answers
