Westboro Toyota

All associates were extremely pleasant to work with. . it was a nice cohesive experience. Anthony especially was easy to work with - a very pleasant demeanor. JD was so entertaining and definitely knows . it was a nice cohesive experience. Anthony especially was easy to work with - a very pleasant demeanor. JD was so entertaining and definitely knows “ his stuff”. Mr Tonelli as always is exceptional in his ability in bringing it altogether for the client. Shout out to Mason for his sweet and accommodating personality. More

Jody was professional and explained what was needed and what was done to the car during service. Good experience overall. what was done to the car during service. Good experience overall. More

Took way too long. They gave me and estimate of an hour and took 2.5 hours They gave me and estimate of an hour and took 2.5 hours More

The young man who helped me was nice, This location is here I always go. Everyone is always pleasant. here I always go. Everyone is always pleasant. More

Routine maintenance performed two months later than scheduled because service advisor said car had not been driven enough miles, thus avoiding work being done unnecessarily. Additional work during my a scheduled because service advisor said car had not been driven enough miles, thus avoiding work being done unnecessarily. Additional work during my appointment had to be done when rodent damage was discovered; current advisor provided tips about how I could try to prevent future damage. Time and cost of service was reasonable. Also, I made use of courtesy shuttle service. All services done to my satisfaction. More

Everyone was pleasant and my service was finished in a reasonable amount of time. The waiting room could be bigger. reasonable amount of time. The waiting room could be bigger. More

Awesome, professional, and seem happy at work. Keep them like you're doing. It's working ?? Keep them like you're doing. It's working ?? More

The work is always done correctly the first time and I never have to go back for work that was done incorrectly never have to go back for work that was done incorrectly More

Jody is really very nice. This is the first time II got a detailed report of what should be done. She is very pleasant. This time I waited for the service. Regarding the dea This is the first time II got a detailed report of what should be done. She is very pleasant. This time I waited for the service. Regarding the dealership itself. I have a mixed feeling. Sometimes u have to wait a lot for getting the ride back to work. Getting back to the dealership is even worse. Last time I had to take the uber to the dealership to pickup the car. More

Jody Gauthier guided me through an extraordinarily difficult set of circumstances and facts following a car failure 300 mi from home. She knowledgeably explained what was happening, what my options we difficult set of circumstances and facts following a car failure 300 mi from home. She knowledgeably explained what was happening, what my options were, and what was going to happen next. She helped me not only understand what had likely happened to my car, but also the possibilities with the warranty from the used car dealer where I had purchased it. She even knew alternatives to having it towed. Most importantly, I felt throughout a very long day that I had someone on my side who was working towards the best solution for me. Her interactions with and reports back from the Prius specialist who was diagnosing the problem gave me confidence in the rest of the service and repair team as well. My only regret is that Westboro Toyota, and especially Jody Gauthier, are located 300 mi from where I live. More