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Westboro Toyota
Westborough, MA
2,597 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,597 reviews
January 04, 2025
They took super long to do the whole process, and they don’t communicate with their customers. don’t communicate with their customers. More
by Iliana Moran
Verified Customer
January 03, 2025
Excellent customer service. I've been a repeat customer for years and have been very happy with the service. The staff is always friendly and helpful! Thank you, Bryan & Team! I've been a repeat customer for years and have been very happy with the service. The staff is always friendly and helpful! Thank you, Bryan & Team! More
by m.a.joubert17
January 02, 2025
Still haven’t replaced my tarnished rearview mirror that somehow passed state inspection. And they did work on my car right before they gave it to me and didn’t disclose what they did. Pretty sketchy place, somehow passed state inspection. And they did work on my car right before they gave it to me and didn’t disclose what they did. Pretty sketchy place, keep an eye on ALL the details cuz they’ll try and slip anything past you. They also don’t honor their “price match on trade ins” policy. More
by foley.mikey
Employees Worked With
January 02, 2025
Excellent service ! The showroom was very clean and confortable. I am a big follower of Tony ! The showroom was very clean and confortable. I am a big follower of Tony ! More
by DMATTA94
January 01, 2025
Very friendly and timely service. Many people chipped in. Very happy with my experience there. Many people chipped in. Very happy with my experience there. More
by bowesgk
Employees Worked With
Other Employees :
Jonathan Yourtee, Gabriel Batista, Jonida Trebinja
December 31, 2024
Alfredo is always friendly, helpful and professional. I brought my car in for an oil change and tire rotation using a coupon from another Toyota Dealership. He gave me no hassle about it and took my ca I brought my car in for an oil change and tire rotation using a coupon from another Toyota Dealership. He gave me no hassle about it and took my car in immediately for service. I will always bring my car back to him and this dealership because of how he treats his customers -- fair, kind and just. He puts us first and even saves us money when possible. Thank You. More
by Rc_entwistle
Employees Worked With
December 31, 2024
I love going to Westborough Toyota. They take great care of my cars and everyone is very nice. They take great care of my cars and everyone is very nice. More
by RACHELARTHUR05
Employees Worked With
December 29, 2024
Very disappointed with the service and the management team John Dowden (GM). Ridiculous, pathetic and no leadership skills. Lack of ownership, lack of accountability. Lack of time management, no resp team John Dowden (GM). Ridiculous, pathetic and no leadership skills. Lack of ownership, lack of accountability. Lack of time management, no respect for the clients. He forgotten that he is getting the pay check because of the customer. I will reach out to the top management about the service I got. More
by ELISHAMATHUR
December 28, 2024
They wouldn't work with my negative equity as a trade in. Pretty much told me I was stuck with my Wrangler, didn't even try to work with me, showed me a monthly payment of over $1200 a month. For a used 4run Pretty much told me I was stuck with my Wrangler, didn't even try to work with me, showed me a monthly payment of over $1200 a month. For a used 4runner. More
by salon283woodstock
Employees Worked With
December 27, 2024
My only frustration was the part I needed was not able to be picked up so the final repair could not be made. be picked up so the final repair could not be made. More
by GKLIKE3
