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Westboro Toyota
Westborough, MA
2,538 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,538 reviews
May 22, 2025
It was a good experience except the wait time took liitlebit longer than expected. I would suggest to provide some snacks or coffee while guests wait in the waiting area. liitlebit longer than expected. I would suggest to provide some snacks or coffee while guests wait in the waiting area. More
by KSPARTH0495
Verified Customer
May 22, 2025
I scheduled (around 5 PM) a next day appointment to see an used car and made sure the car was available. Robert, the internet service desk confirmed that the vehicle was available for test drive. When I dr an used car and made sure the car was available. Robert, the internet service desk confirmed that the vehicle was available for test drive. When I drove 40 miles down, the dealership told that the car was sold - seriously within a day? That car was listed at their website for over a month!. Apparently, the internet service desk was not informed of the sales. Wasted my 3 hours - very disrespectful of my time. More
by DisappointedUser
Employees Worked With
May 21, 2025
Excellent service , fast and great customer service. . I always helped me when I needed when I go change my oil . . I always helped me when I needed when I go change my oil . More
by EMILEINE1
Employees Worked With
May 21, 2025
My experience buying a used Toyota was very positive. It seems to be a very popular dealership who knows how to serve people respectfully. It seems to be a very popular dealership who knows how to serve people respectfully. More
by SWADEELICORA
May 20, 2025
John was beyond helpful! We had a blowout two hours from home in the midst of my daughter’s college graduation. He assured us we would be all set to proceed home after the gr We had a blowout two hours from home in the midst of my daughter’s college graduation. He assured us we would be all set to proceed home after the graduation and he was absolutely right! He literally saved the day! More
by Juliecorreia2
Employees Worked With
May 19, 2025
The check in was efficient and cheerful. The work was completed as promised! Thank You I'll be back! The work was completed as promised! Thank You I'll be back! More
by JWSTEFFANN
Employees Worked With
May 18, 2025
Fast and efficient oil change while I waited. There we no problems. Nice clean facility. There we no problems. Nice clean facility. More
by kingle
Employees Worked With
May 17, 2025
Eges was excellent when presented with hurdles and finding resolutions. He was not pushy and did not try to oversell anything. It was a relaxing and enjoyable shopping experience. Thank you! finding resolutions. He was not pushy and did not try to oversell anything. It was a relaxing and enjoyable shopping experience. Thank you! More
by kaleeman227
May 16, 2025
My vehicle took too long for service because of a mistake made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even when it was not busy, it takes too long for basic service. More
by JROSE.GLAUSER
