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Westboro Toyota
Westborough, MA
2,506 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,506 reviews
August 18, 2024
Expensive. Good service . Can do better Good location Time and completion as expected But expensive compared to other dealers Good service . Can do better Good location Time and completion as expected But expensive compared to other dealers More
by PRAVEEN.GORTHY
Verified CustomerEmployees Worked With
Marcos Vazquez
August 18, 2024
They really care about very good customer service and satisfaction. It’s a pleasure doing business with Westboro Toyota. satisfaction. It’s a pleasure doing business with Westboro Toyota. More
by Marshall Gould
Employees Worked With
August 17, 2024
Wonderful customer service with clients . Greeted me when I was speaking to my advisor and checked on my car and let me know I would be ready.. really nice person Greeted me when I was speaking to my advisor and checked on my car and let me know I would be ready.. really nice person More
by Toddstamoulis
Employees Worked With
August 17, 2024
Had a lot of work done on my wife's 15 year old Sienna. Jody provided guidance on what should be done. Jody provided guidance on what should be done. More
by SIDJPATEL
Employees Worked With
August 17, 2024
Service is very friendly and helpful. They have knowledge about your particular make and model car, so are aware of what’s needed for service. They have knowledge about your particular make and model car, so are aware of what’s needed for service. More
by CZUFFANTE
Employees Worked With
August 16, 2024
It was a good service with a quick enough turn around time. I did appreciate that. time. I did appreciate that. More
by Gene
Employees Worked With
August 16, 2024
I am very happy with Westboro Toyota services, all the staff are very nice, treat you in respectful way from the time you call to set up the appointment for services to the time we arrive at the shop, sta staff are very nice, treat you in respectful way from the time you call to set up the appointment for services to the time we arrive at the shop, staff explains all the service and the time to wait. I am very pleased! More
by NAILZE
August 16, 2024
From JD, to AL in service, to Luis the auto body guru…. and the owner Rick !!! Great humans…. Thanx Rick… great team!!! and the owner Rick !!! Great humans…. Thanx Rick… great team!!! More
by JSNCOMEAU
August 15, 2024
I reached 10 mins before my scheduled appointment and was told a normal service can take from anywhere from 1hr to 1.5 hrs. After I returned 1.5hrs later, no one had taken a look at my car. I was told that e told a normal service can take from anywhere from 1hr to 1.5 hrs. After I returned 1.5hrs later, no one had taken a look at my car. I was told that even if I leave my car for an hour, they can’t guarantee it would be service by then. On the other hand, had I reached 20-30 mins late, they would have refused to service my car completely. Best to stay away from this dealership. Wouldn’t recommend this place for any business. More
by ISHAM
Employees Worked With
Other Employees :
Marcos Vazquez, Braeden Stamoilis
August 15, 2024
This was my first time in for service and it was so much better than the previous dealership we had used. From check in to check out, all went smoothly and easily. They answered all of my questions and John better than the previous dealership we had used. From check in to check out, all went smoothly and easily. They answered all of my questions and John called me back the next day to answer my last question. More
by DYNAASHE
Employees Worked With
