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Westboro Toyota - Service Center

Westborough, MA

4.2
1,980 Reviews

1,980 Reviews of Westboro Toyota - Service Center

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July 15, 2025

Easy in and out, faster than expected They installed my side boards quickly and they look great More

by tom.m.weeks
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
July 14, 2025

Great dealr good service very nice staff and very helpful very nice clean customer area and quite More

by AYAHBASMEH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fraebert Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Customer service is absurd. When I arrived, I didn't know where to go have my car serviced. I ended in the sales area and someone there sarcastic about me. I did like it. The More

by MARGARET_APIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Quick availability for a service appointment. Not able to identify the issue with brakes. With a lot of luck leaking brake fluid was discovered. It seems that excessive number of parts was repla More

by ALES.PROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

He was very helpful and nice to work with. He got me a great deal on my car. More

by ldziemian0929
Recommend Dealer
Yes
Employees Worked With
Anthony, he was so nice to work with. All the staff were so nice.
July 11, 2025

Place was relatively clean and people were polite. O really appreciated Leo. He’s great! More

by THIAGO134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Wolford
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Nice cars and good service. Easy tibdeal with especially after purchasing my car this.month More

by aotoro99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Alfredo really helped me. He went out of way to help and advice on my rav4 2008. More

by DALJIT.BIMRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALFREDO
July 10, 2025

I love Westbrook Toyota but I didn’t enjoy this experience due to the back up of appointment. Usually when I go for an oil change it’s an 1hr and a half wait but when I went this time it was a 3 hr More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

The reps are very nice but the organization in the service dept is very unorganized. I waited about 20 minutes for someone to go to their desk to assist me. I still will continue to to go there howeve More

by LAUREN.SANTILLO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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