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Westboro Toyota - Service Center

Westborough, MA

4.2
1,939 Reviews

1,939 Reviews of Westboro Toyota - Service Center

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June 23, 2025

Great A big thank you to the entire Westborough Toyota team for their professionalism, honesty, and top-notch work. I’ll definitely be returning for future maintenance and will confidently recommend your More

by SUJIT.CISPL
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
June 22, 2025

had an appointment for 715. thought it took way to long. close to 2 hrs More

by NORMLUDY
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
June 22, 2025

Waited for my car for over 4 hours Took 4 hours for regular maintenance and a new tire More

by TGOMBOS21
Recommend Dealer
No
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
June 21, 2025

Great place however very expensive. They kept me informed on my car. Questioning if warranty is worth it. They don't seem to want to go extra mile. I questioning was warranty waste of m More

by franksico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

This by far is the worst dealership I've ever been to. I would never recommend this service department to my worst enemy because of the speed.And lack of communication More

by jgill1989
Recommend Dealer
No
Employees Worked With
Jeremy Law
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Law
June 20, 2025

I have always had the best service at this dealership for the past 14 years. Thank you for all that! More

by ANDY.THOMPSON1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fraebert Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

The individual who dropped off the car was incredibly rude to my elderly mom while my wife and I were in the hospital. He was rude, aggressive, and disrespectful. I’d be ashamed to have that individual r More

by TORRISI.MER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whomever dropped off the car negative stars
June 17, 2025

They were very helpful. I had an unexpected emergency recall. I am driving to NC next week was glad they could get me in so quickly. I’ve gone there for the past three years More

by MARYJOJONES46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

They are always helpful advice on the car maintenance items that are needed and what your car needs next and when. Great service More

by PAULNJUGUNAKARANJA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

I cannot say enough good things about the Service Department at Westboro Toyota. I have been using Westboro Toyota service department for over 30 years. They are experts in diagnosing and fixing pr More

by DWEISBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
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