Westboro Toyota - Service Center

Purchased a 2020 Camry with 74,000 miles. This service should've been done at 60,000. I would stay far away from Westboro toyota. My car buying experience was xxxx. This service should've been done at 60,000. I would stay far away from Westboro toyota. My car buying experience was xxxx. More

Worst car buying experience. Misrepresentation misleading unreliable bare minimum customer service if any. Presentation of the car was even aweful. Safety issues noted to be fixe Misrepresentation misleading unreliable bare minimum customer service if any. Presentation of the car was even aweful. Safety issues noted to be fixed and went as minimal as possible, chasing issues to be taken care of and simple important issues seem to be not to their concern. Salesman used certified safety inspection as a selling point with 160 multipoint inspection thinking it was pre certified and it wasn’t. Asked for the car fax and wasn’t given it until after I signed the papers while finance came over and was in my ear. I felt rushed pressured and I feel bad for anyone who services their car here and doesn’t buy brand new. Huge eye opener to a purchase of a 2 year old car. More

Very prompt and service was completed in the time frame I was told. Very happy with the service was told. Very happy with the service More

Great work and I was able to get a next day appointment. I waited for the work to be done and it did take several hours I waited for the work to be done and it did take several hours More

Very friendly and family oriented environment! Service and staff has amazing customer service! Customer for life Service and staff has amazing customer service! Customer for life More

After purchasing a 2024 Tundra from WT back in December 2024 I’ve had the vehicle serviced 3 times since my purchase. The first time they finger tightened my locking lugs during a tire rotation event. I fo 2024 I’ve had the vehicle serviced 3 times since my purchase. The first time they finger tightened my locking lugs during a tire rotation event. I found this a few days after the service when I found one laying in my driveway. The 2nd service call was to repair/replace a flat tire. Once they replaced the tire and rebalanced it they used 3.5 oz (total) of weights. I had a trusted garage verify and validate concerns I had about excessive wobble at highway speeds. (They even made a video, while checking the balance conditions, for me to validate my suspicions) My 3rd trip to the Service Department was to get an early oil change and tire rotation due to an upcoming road trip. They charged me for a tire rotation but never actually performed the service! That’s 3 requests for service and 3 failed attempts at providing reasonable results. Your service manager and assistant manager’s were contacted and they were good at making excuses but poor at handling their business model. They should both be released from their roles and replaced with qualified employees! More

It was my first service with this dealership and it went really well. Only took 45min to do all the work. really well. Only took 45min to do all the work. More

Jody was so helpful with my questions and was so informative on what I needed to do and cost efficient ways to fix my car. I look forward to working with her in the future! informative on what I needed to do and cost efficient ways to fix my car. I look forward to working with her in the future! More

Every one at the dealership very professional Jody was very helpful plus the Service Manager always helpful took care of my wife Prius C I also used parts department great service. Keep it up Thanks very helpful plus the Service Manager always helpful took care of my wife Prius C I also used parts department great service. Keep it up Thanks More

They waisted no time on the usual nonsense. My car buying experience 3 weeks ago at Westborough Toyota. was satisfying and refreshing. The salesman was clearly motivated to make a deal quickly My car buying experience 3 weeks ago at Westborough Toyota. was satisfying and refreshing. The salesman was clearly motivated to make a deal quickly and move on. We settled on a price with trade literally in minutes. It was as good a deal as I could have expected. The entire process was calm, collected and professional. More