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Westboro Toyota - Service Center

Westborough, MA

4.2
1,918 Reviews

1,918 Reviews of Westboro Toyota - Service Center

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October 25, 2023

It is very cold in the waiting room. Bathroom is dirty. Service man is good. More

by JULIAN_ZHAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

My mother who was 76 years old, asked me to mention what a nice guy Harold was very professional. He was very good to her. Which I also appreciate. More

by bostonken68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herold and he was great
October 25, 2023

I was there from 3:45 to 6:30! ! Some guy took my car and said “all set” but never actually signed me in. So I waited an hour before checking progress only to then learn my car was More

by tyler patricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Gauthier
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

A three-hour wait for a regular 35k service call is inexcusable! By the time my car was finally ready all the other customers had gone home! More

by HARRIET.DISHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold
October 25, 2023

Excellent customer service with great turn around time, thank you Mr Rodriguez for my speedy service More

by MAGNOLIA3@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Excellent customer service! !! Everything was explained very well! I ll be back for service or new car in the future! tks, More

by sehubbe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Terrific response to this senior citizen. .. walk-in with a flat tire...Harold found the right tire at a great price and had me on my way in an hour! More

by VEHARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Hernandez
October 24, 2023

Juan handled my case well. I was disappointed with the time it took for repair. Even though car was at your shop around 9 am, it was not taken in till late afternoon. So I didn More

by MYPC_CHHAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

They where very help on get me out of the dealer at a certain time More

by Michael Goellner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not know his name
October 24, 2023

Easy to get an appointment for service. No problems with work done. Usually completed in reasonable amount of time. More

by T4768M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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