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Westboro Toyota - Service Center

Westborough, MA

4.3
1,912 Reviews

1,912 Reviews of Westboro Toyota - Service Center

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October 19, 2023

Juan Melendez did a great job supporting me to fix my car. He knows his material and he so smart, kind and professional More

by MDMOHAMMED2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

The service was prompt and I appreciated that the time frame for waiting was just about right. Even when in the past when they find something that needs fixing they come, and as with John, explain clearl More

by PASMITH256
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Bought car in for inspected for long road trip Disappointed this time with the service man kept say twice “this inspection not free “ first of all i never ask for free inspection ( felt ins More

by npiemkoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

The service was very prompt and John was extremely pleasant and informed me of a special oil change program that I accepted and was able to use during this service visit. More

by JJCRKANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

Jody was courteous. My appointment was on time. Waiting in the waiting area was comfortable. The car has been running well post service. Will continue to take my car to More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

The best service I like and back again and recomendo any buddy to use Toyota for Westborough More

by JULIOAVELARTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

I have a problem with a wireless charging pad. It doesn’t work. They tell me I may have to pay $150 if not covered by warranty. It doesn’t work. No satisfaction. More

by Jefg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Jefg responded

No

October 17, 2023

The service person I met with was very friendly and convenient. They got me an appointment on short notice. More

by JOLAC78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

Kevin is friendly, polite, knowledgeable and kept me well informed all the way secondary to providing recommendations for the future! A pleasure to work with!!!!! More

by ktoberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

We waited 2 1/2 hrs for our brand new Tacoma's first service appointment to be completed. Seems the truck was all set earlier but the paperwork was missing so we weren't told. Had an 11:15 appointment. More

by hurricanejerry
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Carrillo
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