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Westboro Toyota - Service Center

Westborough, MA

4.3
1,901 Reviews

1,901 Reviews of Westboro Toyota - Service Center

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September 16, 2023

I was angry that I needed a special key to take the wheels. I wish someone had told me when I bought the car or at least checked. I got a tow to the dealership and they took me in right away. I got my More

by HELLERONWHEELZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braeden Stamoilis
September 16, 2023

professional and personal, courteous and respectful to the people who are there for them to have repairs done. Explained everything in great detail. More

by MULLARKEY101902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

The most Professional individual in the Dealership. Very detailed about service’(s) need(ed). Very understanding of my concerns. Kept me totally informed about the process of my vehicle while being wor More

by MULLARKEY101902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

They put in a new radio which didn’t solve my problem. I had to go back or 4 times to get my problem solved More

by BILMAR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

I came come and oil was leaking after an oil change. It was all over my driveway. More

by SUNFLY130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Wonderful service always. and in emergency situations like a tire light they take care of the issue without an appointment! More

by MARYB1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Every time I go to Westbrough Toyota I receive excellent service. My vehicle is always running excellent. More

by MCEPEDA30
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate from service
September 16, 2023

I had a great experience work done as expected in a timely manner. Also very friendly service. More

by STEPHI1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Have a brand new Toyota Highlander With Toyota Care pkg I was traveling and missed my 25000 window.. wasn’t allowed to complete maintenance. I went elsewhere More

by steelers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk his name. Was nice but not willing to budge. Look at my profile
September 15, 2023

Very timely and extremely personable. Nice experience. Happy with John on Thursday andNick and others that helped my daughter and I for sale of our Honda and service. More

by Laura S.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick was fantastic on the sales end and the others that helped us by this car. I needed my daughter to co-sign for me(Covid late payments) Everyone was helpful.
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