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Westboro Toyota - Service Center

Westborough, MA

4.2
1,938 Reviews

1,938 Reviews of Westboro Toyota - Service Center

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August 28, 2023

The customer service was amazing. J.d James really cares about his customers. Leo was wonderful. Leo took his time with the new car delivery. John Dowden the GM took the extra tim More

by CENTRALMASHAMROCKS
Recommend Dealer
Yes
Employees Worked With
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.D James, Leo
August 27, 2023

I always receive great service from this location. I’m always informed and the notify me of coupons that can be used at the time of service. Never any complaints More

by RON40D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

I was disappointed that the prior time I was there they sold me a prepaid maintenance and the first time I used the program all I needed was a tire rotation. I believe I got scammed on that. I love going t More

by SALASTAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez
August 27, 2023

No pressure dealership with a team that wants you to enjoy the car you’re in. More

by adam.urbin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas diBenedetto
August 27, 2023

Needed all new tires at 23000 miles and only have 7 months left on lease. Dealership didn’t make decent offer bought them elseware. Disappointing as this is 3rd lease. More

by PELTAK30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

they weren't as competitive on new tires as we found elsewhere. One stop shopping & service is always our preference. More

by JPROSOLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
August 27, 2023

The Visit and service were excellent. Fast and efficient- highly satisfied and would recommend for future appointments More

by Alex74
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Thank you for the repair on my sliding door hinge. Works great. Fantastic that the repair was covered by Toyota. More

by kingle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Kevin was amazing he explained everything in detail so that I could understand Westborough toyota had my vehicle serviced in a fair amount of time the service was awesome More

by Crystalbowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

I am extremely happy with the customer service. I was given an estimate over the phone which I had agreed to, but they wanted to see the car before ordering the part. I was convinced I was going t More

by QUELQUELLVIEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Letitia Buchanan-Barnes
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