Westboro Toyota - Service Center

GREAT SERVICE Brought my car in for routine maintenance and they found an issue with my remote starter. They worked wit the company who installed my remote starter Brought my car in for routine maintenance and they found an issue with my remote starter. They worked wit the company who installed my remote starter and had it working right away at no additional costs. The service department went out of their way to make sure my needs were taken care of made sure their other company was standing by their product to. The service department became an advocate for me and saved me money. I can not imagine bringing my vehicle to anyone else to for my service needs. They kept me updated and made me feel welcomed. They seem to have once service level here, "top notch". Whether it is a new car or a used car, you feel as if you are their most important customer at the time. More

true to their word! Called for an oil change, I was able to get an appointment in an hour.They told me they would call me when my car was ready. They were true to their w Called for an oil change, I was able to get an appointment in an hour.They told me they would call me when my car was ready. They were true to their word. My car was ready in an hour as promised! Thanks for the great service! More

Used car runs like new The maintenance repairs done in reasonable time and price on used Toyota. Check engine light stayed off. Car Service person was helpful and easy to wo The maintenance repairs done in reasonable time and price on used Toyota. Check engine light stayed off. Car Service person was helpful and easy to work with. Repair person did a great job. Being picked up and brought back to dealership made getting my repaired car easy. More

Top Customer Service I called Westboro Toyota at the spur of the moment, as I travel much of the time and happened to be in my home area....they accommodated an unschedule I called Westboro Toyota at the spur of the moment, as I travel much of the time and happened to be in my home area....they accommodated an unscheduled service appointment at my convenience---in a twenty minute time frame. That is tops, as I have tried other Toyota dealers in the area and got 2-4 day wait period. Thanks Westboro Toyota! More

Scheduled Maint I have owned 4 Toyotas over the past 10 years and have had all my scheduled maintenance done at Westboro Toyota because it is close to my office. Qu I have owned 4 Toyotas over the past 10 years and have had all my scheduled maintenance done at Westboro Toyota because it is close to my office. Quite honestly they treat me like I am family. They know me by name when I walk in and are eager to help get me in and out as soon as possible. I have never dealt with the sales staff but the service department in my opinion is top notch and I will continue to give them my business. More

Always Satisfied The dealership and service team is always a pleasure to work with. That is why I have been with Westboro Toyota since 2001. I have purchased or l The dealership and service team is always a pleasure to work with. That is why I have been with Westboro Toyota since 2001. I have purchased or lease 3 vehicles from them and never a complaint. Their service team is impeccable and is there for you during the entire process. The only bad thing on my part is I cannot bring myself to leave when ever I visit.. Everyone is friendly and I have gotten to know many employees throughout the years so it is hard to leave when you feel you amongst friends or as I call them sometimes family. Keep up the great work! More

great on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the blades. We came to the Toyota dealership and were told by a person at the part department (sorry can't remember his name)that this part needs to be ordered. My son is visiting from Kings of Prussia PA and has to return to work that day and could not possibly drive without a functioning wiper. We have been customers at this dealership since we moved to MA. To the rescue came Eric Seidl and I have no words to describe how above and beyond his help was. My son who has a RAV4 2012 was able to safely drive back to PA. Please share my comments with Eric Seidl, he had always treated us great but I consider this one above and beyond. Sincerely Rachel Kleiman-Wexler More

A dealership you can rely on! For 17 years I have been a customer at Westborough Toyota. Service is outstanding. Toyota Service techs are reliable, fair and make me feel my conc For 17 years I have been a customer at Westborough Toyota. Service is outstanding. Toyota Service techs are reliable, fair and make me feel my concerns are important to them always. More

Consistently good service I bought my 2011 Toyota Tundra new from Westborough Toyota and have always had it serviced there. They perform oil changes, tire rotations, and regul I bought my 2011 Toyota Tundra new from Westborough Toyota and have always had it serviced there. They perform oil changes, tire rotations, and regular maintenance. Each time I've had the truck serviced Bebe, their main driver, gives me a ride to my office and he is very friendly and personable. Now that my 25,000 mile free maintenance has expired I will continue to get my truck serviced here. More

The BEST service and a great place to buy a car from After swearing off Toyotas for 20 years, I tried again 2 years ago with a Prius, in part due to the great experience and service my husband had with h After swearing off Toyotas for 20 years, I tried again 2 years ago with a Prius, in part due to the great experience and service my husband had with his Sienna minivan, serviced at Westboro Toyota, and I couldn't be happier. I left Toyota because of completely inept, VERY costly, but "nice" service at other local Toyota dealers, and the main company would not step in to help. On a scale of 1 to 10, they got a negative score. But the Sienna minivan was the best fit for us so we got it and love it. When I needed a new car, the Prius seemed like a good fit, so I thought I shouldn't hold a grudge to spite myself and because of Westboro's service, I was willing to give Toyota another try. Now, I would look at a Toyota first - why not? When we get the cars serviced, the staff are knowledgeable, helpful, and friendly. Appointments are on time, service is completed in the time they say (although that wasn't always the case but is lately, maybe because of feedback provided) and at the cost they say, it's not too expensive, they have a fine waiting area, plus a great shuttle when I need to drop it off. The Prius itself has been 100% issue free, something I've never experienced with any new car I've had. Shopping around when buying might get you a better price if go a few hours away for the exact car you want. But the sales staff at Westboro were no pressure, helpful, and friendly. More