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Westboro Toyota - Service Center

Westborough, MA

4.3
1,881 Reviews

1,881 Reviews of Westboro Toyota - Service Center

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December 08, 2024

Super bad not counting not even car not worth the drive and the wait I don’t appreciate. More

by KGUIRUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Gauthier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

I take my car for oil change they told me on the phone 15 minutes when I get there they told me one hour and half. And it 2 hours and half . And I have to come the next day because they forgot the car inspe More

by KGUIRUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Gauthier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember her name.
December 08, 2024

I got a very patient and detailed service. Everything is transparent. I highly recommend this company. More

by zengxumin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Wesboro Toyota was very professional and made buying my first vehicle super easy. Would recommend More

by jahnoy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert VonDohlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

service seems good. But it took forevet drspite the fact that I made an appointment. 3 hours for 22K service and sticker is not very good. More

by SAWKAT.ANWER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

I brought my RAV4 in because my seat warmer wasn’t working. I had to call twice to get Juan to call me back. I had to speak to a manager to find out what was wrong with my seat. I never got an answ More

by GERMAINEBIANCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

My experience at this dealer was great. It’s employees were very courteous, welcoming, facility was clean, and I was provide possible feedback regarding my concerns. More

by Heriberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

First time using service dept at westboro. Very professional and fast. Great waiting area with small dining service. Great to have with early morning appointments. More

by KANDRE5577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Noseworthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Poor atmosphere in dealership. Had to move seats to har salesman due to music. Salesman offered no additional customer service. Couldn't help with roof racks, complimentary floor m More

by nkljung96
Recommend Dealer
No
Employees Worked With
Leonard Zalauskas
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Service prices are very high. Trams ignore you if you walk in the service door. Jodi was great though. She walked me through the work with no xx. I turned down some as the price w More

by Christine G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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