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Westboro Toyota - Service Center

Westborough, MA

4.2
1,923 Reviews

1,923 Reviews of Westboro Toyota - Service Center

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May 20, 2025

John was beyond helpful! We had a blowout two hours from home in the midst of my daughter’s college graduation. He assured us we would be all set to proceed home after the gr More

by Juliecorreia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

The check in was efficient and cheerful. The work was completed as promised! Thank You I'll be back! More

by JWSTEFFANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Fast and efficient oil change while I waited. There we no problems. Nice clean facility. More

by kingle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Oil change-too much oil put in car. The oil stick reads a good 1/4 above full mark More

by HADDADN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Zachary Taylor
May 16, 2025

This dealer is extraordinary. Their staff works very well coordinated with the clients. I like this work system because it is at the forefront with clients in general. More

by JCESARS066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

My vehicle took too long for service because of a mistake made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even More

by JROSE.GLAUSER
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Gauthier
May 16, 2025

I had the pleasure of having Juan Melendez be my service advisor. He was he extremely kind and helpful, as he explained what my car needed. I will be requesting him every time I go to Westboro Toyota. More

by TANYA.TOVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

They were busy and I did have to wait but they apologized and thanked me for my patience. They were clear and direct in our conversations More

by MMAIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Waited for truck. Was quoted 1 1/2 hrs - it was 2. May not seem like a lot but when you are waiting with nothing to do, it is a long time. More

by MCCABEJOHN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

I was able to call and get in for service the same day and they were done wuick More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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