Westboro Toyota - Service Center

Westboro Toyota gives great service. They set up a convenient appointment and accommodated a seamless check-in. Service was expeditious and the waiting area offered reasonable comfort. They set up a convenient appointment and accommodated a seamless check-in. Service was expeditious and the waiting area offered reasonable comfort. More

The service took much longer than anticipated. It seems that there were delays primarily due to getting parts and cost estimates related to a car recall. It seems that there were delays primarily due to getting parts and cost estimates related to a car recall. More

The service crew is always great at explaing what needs to be done, giving and estimated time to complete and keeping me updated if something causes the work to be delayed. to be done, giving and estimated time to complete and keeping me updated if something causes the work to be delayed. More

Service was very fast, efficient and thorough. The customer service person was also very efficient. Great operation The customer service person was also very efficient. Great operation More

Very disappointed to find that the warranty on my two year old battery, which I purchased from you, is six weeks past the two year mark and needs to be replaced. Language was a bit of a challenge, bu year old battery, which I purchased from you, is six weeks past the two year mark and needs to be replaced. Language was a bit of a challenge, but tech showed me that the plates had disintegrated in one of the cells. Never had a battery go bad in two years, and I think given the timing you ought to be willing to replace it at no charge to me. More

I was told I needed to get a brake pad replaced so I said go ahead but they ended up replacing both brake pads and rotors. i guess that normal procedure for you but I was not told that and was not told how e go ahead but they ended up replacing both brake pads and rotors. i guess that normal procedure for you but I was not told that and was not told how expensive it was going to be. I was not excited to be told after it was done that I needed to pay $800 and change. I will say I’m thankful he brought the price down $100 for me but I wish he told me ahead of time how expensive it was. More

5000 mile service took over one and one half hours. Ridiculous for only tire rotation and top and top off fluids. Ridiculous for only tire rotation and top and top off fluids. More

Called and got an appointment the same day for an oil change. Was only there less than an hour and got my service performed and a multi- point checkup. Everybody was so pleasant!! change. Was only there less than an hour and got my service performed and a multi- point checkup. Everybody was so pleasant!! More

I got great service from Juan. Very attentive and customer focussed. He communicated well too. Very attentive and customer focussed. He communicated well too. More

They do a Good work no Problem in time Good atention nice person buena resección person buena resección More