1,923 Reviews of Westboro Toyota - Service Center
Service Manager Alfredo Lopes and Service Advisor Zack were extremely helpful in resolving all issues with the local adjuster to get the water damage claim approved. They went above and beyond to escalate were extremely helpful in resolving all issues with the local adjuster to get the water damage claim approved. They went above and beyond to escalate the case to the claim escalation manager and secure supplemental claim approval. Ultimately, everything worked out well. Thank you again . More
Juan is a very kind, respectful and helpful service advisor. He is honest and attentive. I trust him and really enjoy working with him when getting my Highlander serviced at Westboro Toyota. The ser advisor. He is honest and attentive. I trust him and really enjoy working with him when getting my Highlander serviced at Westboro Toyota. The service department at Westboro Toyota has treated me very well over the years. Alfredo the service manager does a very good job and works hard. More
Reached dealership and had to wait for over 15 mts because Juan was busy eating and other two ladies were least concerned that I was waiting. Probably shift starts at 7.30 or 8 am and I was at the dea because Juan was busy eating and other two ladies were least concerned that I was waiting. Probably shift starts at 7.30 or 8 am and I was at the dealership at 9 am and this gentleman was busy eating. Secondly neither did he greet me nor did he smiled once during the whole process. I have used other Toyota dealership but never was treated in this manner. Thirdly they changed all the settings in my vehicle which was painful to restore to my original settings More
very friendly a place to relax and do your personal work while people are working on your car while people are working on your car More
As always the staff was professional and fully explained what they did. I am done. what they did. I am done. More
He did a good job. John, keep up the good work Excellent job Very professional John, keep up the good work Excellent job Very professional More
As always the staff was professional and fully explained what they did. I am done. what they did. I am done. More
Salesman was great. Back office didn't get Paperwork done in timely manner. That is it Back office didn't get Paperwork done in timely manner. That is it More