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Westboro Toyota - Service Center

Westborough, MA

4.2
1,939 Reviews

1,939 Reviews of Westboro Toyota - Service Center

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January 17, 2024

Harold was extremely helpful in helping me purchase new tires. He was very knowledgeable in helping me choose the best ones for my vehicle. More

by W.J.SHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold
January 16, 2024

There for recall Was done in couple hours Recommendations were made Chose to address them later More

by SNICHOLSON2
Recommend Dealer
Yes
Employees Worked With
Harold
January 16, 2024

Jody took good care of my vehicle, respected my schedule, and answered my questions. We connected over living in Arizona and how that affected my car. Then she offered helpful, personal recommendations. More

by Ryangcf
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Gauthier
January 15, 2024

I was told service would take 1 to 1 1/2 hours. At 2 hours I talked to service rep and it wasn't ready. St 2 1/2 hours I went to service rep and it was ready. I was never updated on the status of t More

by AL_HARGRAVE
Recommend Dealer
No
Employees Worked With
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
January 15, 2024

All right ? ? On time completion of work. Explain the problem and to do clearly. The employee was courteous More

by KAISARRKHAN
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
January 15, 2024

No nonsense honest sales team and the best service department of all the dealerships I have done business with! More

by KBMULCAHY
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Camara
January 15, 2024

Service representative was cordial and informative! Completion time was shorter than expected! John Hansen asked me if I'd like to sign up for a 2 year extension since my original maintenance coverage More

by RKCRBERG
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
January 15, 2024

Prices too high It's all about the Benjamins there That's about it Three more words More

by PETERMAGUIRE
Recommend Dealer
No
Employees Worked With
Jody Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Gauthier
January 14, 2024

The wait time was long but Harold was great The oil change took too long because of over scheduling More

by AFLHARRIS
Recommend Dealer
Yes
Employees Worked With
Harold
January 14, 2024

Person who checked my car in was very friendly. Explained what would be done and provided a very accurate estimate of the time my car would be ready. More

by EJDOTTS
Recommend Dealer
Yes
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