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Westboro Toyota - Service Center

Westborough, MA

4.2
1,939 Reviews

1,939 Reviews of Westboro Toyota - Service Center

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January 14, 2024

Took two visits and did not fix my keys. Advisor didn't know why they couldn't be fixed. More

by LAMPERT333
Recommend Dealer
No
January 14, 2024

Read the review I already submitted. The person I had had no knowledge and didn't listen. Car took 3 hrs longer than originally quoted. And forgot to give me the extra key More

by EKOWALES
Recommend Dealer
No
January 14, 2024

The staff is extremely helpful. Leo, the assistant manager was wonderful. It's a great place for service More

by KINGEDDIE1214
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
January 14, 2024

Made an appointment ahead of time was never mentioned that they were running late and it took over two hours to complete my tire rotation and check on the car. I didn't even get the wiper blades that I a More

by JENNIFER.PORCELLI
Recommend Dealer
No
Employees Worked With
John Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
January 14, 2024

I bring my car to fix but they don't do anything just moving my car to the backyard and park there until I told them they support to fix the car More

by hiepchiem
Recommend Dealer
No
January 14, 2024

Prompt and courteous service. Kevin checked me in promptly and notified me immediately when the vehicle was ready / which was earlier than anticipated More

by COOCH1000
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Camara
January 14, 2024

Courteous, professional representative. Excellent serviice. Although I came in for a state safety check, a multi-point check was done. More

by PAULAHARRIES2012
Recommend Dealer
Yes
January 14, 2024

You need too offer discount to costumers Toyota needs to do more for me to trust the work More

by ADMILSOMGV06
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Gauthier
January 14, 2024

They tracked down and addressed a difficult problem with the vehicle until it was resolved More

by GREGORYSHANNON
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Gauthier
January 14, 2024

Long wait, mediocre service, $300 for 'free service' No signs to tell you to pull in. The. Waited for awhile before someone acknowledged me and told me to pull in. Then waited for who was coming next becau More

by LLARSON7
Recommend Dealer
No
Employees Worked With
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
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