1,941 Reviews of Westboro Toyota - Service Center
I have excellent experience with sale persons of Westboro Toyota. They found the car what I wanted. They serviced it and installed remote start equipment. The sale assistant explained many things about car o Toyota. They found the car what I wanted. They serviced it and installed remote start equipment. The sale assistant explained many things about car operation. I'm very appreciative for my new car! More
Hopefully someone getting this message will pass along to the service advisor, (Juan) and maybe a manager. My frustration is 2-fold. 1, on way home, in dark, no lights. Couldn't figure out why, but put at ri the service advisor, (Juan) and maybe a manager. My frustration is 2-fold. 1, on way home, in dark, no lights. Couldn't figure out why, but put at risk!! Made it home, and my wife knew to turn the switch on. I recognize the reason to turn them off to work on car, but Your Job Is To Put It Back On. This could have resulted in a serious accident and dealership is at fault. In addition, when getting that resolved, she noticed the low tire pressure alert to check censer and icon flashes, and stays on. So 4.5 hrs and $687. Later the reason to have service remains an issue. Now what will you do about this?? More
Felt like it should have taken less time but also hard to know what else was going on. Waiting room would benefit from more workspaces as hightop tables are not really conducive to laptop use, leaving only 3 know what else was going on. Waiting room would benefit from more workspaces as hightop tables are not really conducive to laptop use, leaving only 3 workspaces and open seating area. More
Always very good Been using Westboro Toyota since 2009 and always happy with Sales and Service. and always happy with Sales and Service. More
i've been a customer at Westborough Toyota for years – consistently knowledgeable, folks, who get things done in a timely fashion! consistently knowledgeable, folks, who get things done in a timely fashion! More
I love this dealership. I like the convenience of getting an appointment quickly when I need it. I like the convenience of getting an appointment quickly when I need it. More
The issue with the oil filler cap being left off during the last service was taken care of by adding two quarts of oil at no cost. I am still concerned that there could have been undisclosed damage to bear the last service was taken care of by adding two quarts of oil at no cost. I am still concerned that there could have been undisclosed damage to bearings or piston rings from dust or moisture entering the engine through the filler hole. More
Welcoming, allows dogs, long waits for oil change 1. 5 hours was told to me in advance though. Talked me into care bundle which was fine. Did not receive MPI. 5 hours was told to me in advance though. Talked me into care bundle which was fine. Did not receive MPI. More
Came in for body work estimate appointment. Was seen immediately. Dealership wonderful. Insurance company, not so much. They messed up paperwork. Maybe dealer should get into Insurance business Was seen immediately. Dealership wonderful. Insurance company, not so much. They messed up paperwork. Maybe dealer should get into Insurance business too. <grin> Dealer seems to respect customers! More