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Westboro Toyota - Service Center

Westborough, MA

4.3
1,882 Reviews

1,882 Reviews of Westboro Toyota - Service Center

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March 22, 2025

I appreciate the quick turnaround on routine maintenance on my Toyota Camry. The representative was courteous and respectful. More

by AMDRISCOLL1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

This was my first visit to Westboro Toyota and I'm really glad to have them service my two vehicles. Jody was efficient and courteous, keeping me informed. The dealership is a comfortable and welcoming place More

by MZELENKOV
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Westboro Toyota damaged my Camry Hybrid when it was in for service last Saturday 3-15-2025. I am still waiting for the service manager to contact me… very disappointing! More

by Ernest Sachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

My experience with my service advisor was excellent. Thank you, thank you and thank you. Geesh! More

by JSHEA145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great communication and everything ran smoothly. Likewise, I had an excellent experience working with Juan Rodriguez. More

by SWEETMELISS
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
March 21, 2025

Initial diagnosis was incorrect. Refused listening to customer, replaced battery terminal connectors instead of a new prorated battery. End up replaced a battery few days later but r More

by haipd2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Gauthier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Fail to fix the problem and still charging money. And yet I bought the car with them More

by SUNGAPAPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

The Service Manager Alfredo goes above and beyond. Can't thank him enough for all of his help! More

by ELLEN01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

I Wasn’t happy about the condition that the car was delivered to our home. More

by natashadownie4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Boothe, Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Our Service Advisor, John Hansen, is the primary reason why we continue to utilize this dealership. More

by ZELLEMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Inkyoo Yoon
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