Westboro Toyota - Service Center

The service gentleman was very nice, helpful, and pay attention to details. I am very happy for this visiting! Thanks! attention to details. I am very happy for this visiting! Thanks! More

Just noticed my AWD Check Engine light has came back on. It was supposed to be part of the repair. It was supposed to be part of the repair. More

Second time with the same issue and got resolved quickly this time Great service Awesome this time Great service Awesome More

I went with an issue related to cabin noise apparently from the head rest of my new Toyota Highlander . I was told that the technicians were not able to hear any noise , let alone trying to find the sourc from the head rest of my new Toyota Highlander . I was told that the technicians were not able to hear any noise , let alone trying to find the source or fixing it . Very unprofessional on part of Toyota, dismissing the issue without confirming . I was ready to demonstrate the technicians the noise I was referring to but no one gave me a chance. I wasted a lot of time without any result and I was even charged for this useless process which was unable to even acknowledge the issue . I plan to visit another Toyota dealer now but my time and money has already been wasted with this visit . More

Great to work with just the wait is not ideal and there should be better access to across the street for clients should be better access to across the street for clients More

The visit was good except customer expect warm greetings and pleasant gestures. I did not receive that. and pleasant gestures. I did not receive that. More

Harold, the service tech salad very pleasant & courteous. 4 hrs for an oils change, tire rotation & vehicle check is unacceptable. Palatable, only because is was a courtesy service. 4 hrs for an oils change, tire rotation & vehicle check is unacceptable. Palatable, only because is was a courtesy service. More

Very quick and courteous response Very good experience with westboro Toyota. John Hansen was very nice with westboro Toyota. John Hansen was very nice More

Very helpful and did everything he could to keep me updated. Called when my car was towed there and then helped me access my warrenty updated. Called when my car was towed there and then helped me access my warrenty More

The service is good, the wait time is long (2+ hours) for oil change fluid check, tire rotation and needs improvement a team approach may help cut wait times. No sales person offered to show me newer truc oil change fluid check, tire rotation and needs improvement a team approach may help cut wait times. No sales person offered to show me newer trucks and as my history with Westborough Toyota I turn in my trucks every 4 years. I would also appreciate more “loyalty” rewards. More