
Westbury Jeep Chrysler Dodge RAM SRT
Jericho, NY
Filter Reviews by Keyword
By Type
1,949 Reviews of Westbury Jeep Chrysler Dodge RAM SRT
Back in Oct 2010 I had purchased (leased) a Chrysler town/ country from Merrick Dodge and Chrysler Dealership in Wantagh. I was very happy at that time. But when I decided to get my car serviced there f town/ country from Merrick Dodge and Chrysler Dealership in Wantagh. I was very happy at that time. But when I decided to get my car serviced there for an oil change I was very disappointed. The service writer, waiting area and the long wait wasnt to my liking. On April 27, 2011 I decided to try my luck at Westbury jeep on Bond st. I went there to have my auto slider doors checked, they would open when I turned the key off. At that time I was met by service writer Anna her courtesy and proffesionalism was magnifisent. Right off the bat she had mentioned if I did need an oil change there was a special going on , buy one oil change - get 4 free. On that same day, I got the car back at a very reasonable time , with everything working properly and an oil change. On Dec 21, 2011 again I had my car serviced at Westbury Jeep . My tires were losing air , remote not working properly ,brakes were pulsatiing and making noise.My service writer was again Anna and again I got great service with no complaints (new fronts brakes) . On Dec 30,2011 I had brought my car back to Anna at Westbury Jeep for the brakes again because it was pulsating at 40mph. Anna was so accomadating that I didnt have to wait on the long line. She took my car right in ,and offered me refreshments like she always did.I got my car back that same day with new rear rotors and no complaints at this time. I just want to thank Anna for being very personable and accomadating . I will definatley be back for future services .Westbury Jeep and Anna will come highly recommended for services now and in the future. Thanks again, Nick DAmico More
Just want to say THANK YOU for your incredible help yesterday in regards to the airbag problem on my 2008 Avenger. I came in with no appointment upset my light was on and had to leave in the morning f yesterday in regards to the airbag problem on my 2008 Avenger. I came in with no appointment upset my light was on and had to leave in the morning for a road trip to Florida and with no hesitation Anna took my car in, she showed me compassion and patience. I appreciate all you and your staff have done for me. Florence Baughman More
I came in with my dad to look at the Jeep Grand Cherokee. When I showed up to the dealership I was greeted by Joe Conrad in a very professional mannor. He asked how he can help us and brought us right over t When I showed up to the dealership I was greeted by Joe Conrad in a very professional mannor. He asked how he can help us and brought us right over to the Grand Cherokees. After some question and answers he offered me a test drive. During the test drive he explained all the functions of the vehicle in full. When we got back to the showroom he offered me and my dad refreshments. The sales manager Mario introduced himself and assured me that we would be taken care of. He worked up numerous amounts of options and found one the fits the best for me. This is the 3rd dealership we came to and this one is by far the nicest staff and has alot to offer. We were most excited about the VIP program and the service department hours. Joe was exremely knowledgeable and polite. I would reccommend Joe and this dealership to anyone. I can't wait to pick up my new 2012 Jeep! More
We live in Upstate NY (6.5 hours away from Westbury). We spoke to Matt on the phone about a 2011 Touring L Van that seemed to be exactly what we wanted for a terrific price. From the first conversation wit spoke to Matt on the phone about a 2011 Touring L Van that seemed to be exactly what we wanted for a terrific price. From the first conversation with Matt I liked him. He was very professional but at the same time very patient with all of our questions. We decided to make the trek to purchase the van. Our arrival time was 8:00 PM and Matt greeted us as soon as we walked in the door. By the way, he also helped us negotiate our way there as we became lost several times within the last 20 miles of the trip. Matt came in on his day off-bright and early in the morning to help us through the purchasing process. He patiently waited while we decided on which color van to purchase (you know this is one of the most important decisions). Again, he was with us every step of the way until we headed back home that evening with our luxurious van. Matt even called us when we were on our way to be sure everything was going all right. He called this morning to see that we were home safe and happy with our purchase! The whole experience was terrific. I would hope that Matt's awesome personality, professionalism, knowledge and follow-through will make him part of the management team soon. Thanks Matt. More
Dealing with Alex Litsius was a pleasure. He demonstrated vast knowledge of the vehicle and proved to be accurate with all his information. I was anxious to take delivery of the vehicle and Ale demonstrated vast knowledge of the vehicle and proved to be accurate with all his information. I was anxious to take delivery of the vehicle and Alex came in on his day off and facilitated the delivery. Once we finished I was referred to Steve Cottage the Business Manager and within minutes we set up the financing and the warranty details. The best part of it was that Steve got a extremely competetive percentage rate. There was no hard sell and it was presented as a option that made sense. I love the Jeep Wrangler, it's the second one. The benefits of the loaner option, oil changes and everything else made this a pleasent experience. Many thanks to Alex and Steve. More
I purchased my second car at west bury jeep today. I was very happy with the 300 I purchased there 5 years ago. I especially appreciated the service the salesman Tom provided to me. He was very knowledga very happy with the 300 I purchased there 5 years ago. I especially appreciated the service the salesman Tom provided to me. He was very knowledgable about the grand Cherokee and addressed all my questions and concerns. I would recommend Westbury Jeep highly and also Tom as a trusted salesperson. More
Brought my 2010 van in For service, Transmission was Shifting funny. They wanted to keep it for a week, no loaner cars available for 10 days, Service writer was very impolite, like to was my problem t Shifting funny. They wanted to keep it for a week, no loaner cars available for 10 days, Service writer was very impolite, like to was my problem that my brand new car wasn't working right. Apparently they only had 1 transmission mechanic and he was booked up. I didn't leave the car , went to competing dealer in levittown, Dropped off car , Go it back the next day. just needed the programming flashed.. More
If you're looking to purchase a car this is definitely the right place to go! Our salesperson, Juan, was extremely knowledgeable and was able to answer any questions about the Jeep Wrangler we were lookin the right place to go! Our salesperson, Juan, was extremely knowledgeable and was able to answer any questions about the Jeep Wrangler we were looking to buy. There were some difficulties with the car since it has been owned previously for a very short time, but any problems were handled quickly and smoothly. If we had any questions there was always someone there to answer them. It was a little overwhelming since this was the first time we were purchasing a car, but Juan was always there to guide us through it. Definitely recommend this dealership! More
December 2011 There are many reasons why we’ve been December 2011 There are many reasons why we’ve been customers of Westbury Jeep since 1994. They offer late night service and free roadside assistanc December 2011 There are many reasons why we’ve been customers of Westbury Jeep since 1994. They offer late night service and free roadside assistance if needed. They offer loaner cars, and the Service Manager Tim is there to make sure the work is done properly, and his customers are completely satisfied. First and foremost, however, the experience begins in the showroom. Our most recent experiences have been with General Manager Keith Donnelly. He is a man of his word, and a pleasure to do business with. This is something we haven’t experienced in the past with other car dealers. Over the summer I had a situation with my car that required me to get into a new car, which Keith made happen quickly and easily. He just put my wife into her dream car, and we are very thankful to him for his assistance in getting the exact car she wanted and making the finances work for us. He made a deal happen that we didn’t think was possible. We thank Keith, our salesman Lenny, Tim and all the other staff that work at Westbury Jeep for all they’ve done to keep us satisfied Jeep customers through the years. We highly recommend this dealership to anyone looking for a new car. Regards, Ross and Debbie B. Syosset, NY More
We were extremely please with the professionalism and experience of the our salesperson Juan Saldarriage and with the the manager. They gave us a great price and worked hard to insure we got the Jeep wit experience of the our salesperson Juan Saldarriage and with the the manager. They gave us a great price and worked hard to insure we got the Jeep with the features we were looking for. I would highly recommend Westbury Jeep to my friends, family, and anyone else looking to purchase the vehicle brands sold by Westbury. More