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Westbury Toyota

Westbury, NY

4.8
2,734 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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1121 Old Country Rd

Westbury, NY

11590

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Showing 2,734 reviews

July 28, 2021

I just purchased my second car from Westbury Toyota-this time leasing a 2021 Corolla. As usual the level of service and professionalism was stellar! In particular I want to thank my leasing consultant, Omar More

by susandaynowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulette Davy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Maklad, Grace Castillo
Jul 28, 2021 -

Westbury Toyota responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and will be sure to pass along your kudos to Omar and Grace. Thank you for choosing Westbury Toyota and we hope you enjoy your new 2021 Toyota Corolla!

July 26, 2021

I purchased a Toyota Rav4 last week and Collin Guida helped me with it. He is excellent and very knowledgeable. Showed extreme parience and overall I left feeling happy.. So much that I would highly rec More

by Monisankar Ghosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Guida, Grace Castillo
Jul 26, 2021 -

Westbury Toyota responded

Congratulations on your new Toyota RAV4! We are happy to hear that Collin and the team made the purchase process a top-notch one. Thank you for doing business with us here at Westbury Toyota!

July 23, 2021

This dealership is very unprofessional .I went to lease a 2021 Toyota Highlander XLE. As part of the negotiation, I wanted an Excess Wear and Tear policy. Westbury Toyota failed to: 1. Provide me wi More

by JFCR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Bono, Harold Franco, Head Finance Manager Mike
Aug 24, 2021 -

Westbury Toyota responded

I sincerely apologize for your disappointing experience. We strive to make the purchasing process straightforward and transparent, and it is very concerning to hear that this was not better reflected in your time working with us. I assure you that we do not run our business to mislead or inconvenience our guests, and I would appreciate the chance to speak with you to see what I can do to help clear things up. I will not be able to gather your contact information from this review, so please feel free to give me a call at your earliest convenience. Thank you, Randy Abreu - General Manager - 516-333-3100 ext. 4827

July 19, 2021

Jeremy Garcia was excellent. He made the transaction easy and smooth. He was very pleasant and honest. Would definitely go back to him in the future. (Tomas also) More

by Cambria4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas (salesperson)
Jul 20, 2021 -

Westbury Toyota responded

Your positive feedback about Jeremy and Tomas means a lot to us! Thank you for doing business with us here at Westbury Toyota, we hope you are loving your new car.

July 13, 2021

Selling same vehicle for $2,000 more than listed on Toyota Certified website. Same car, same vin, same stock number. Salesman said “idk what to tell ya” I drove two hours from New Jersey to purchas More

by stanotony
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Baer, Bruce Frazier
Sep 01, 2021 -

Westbury Toyota responded

I'm sorry to see that you're frustrated with your experience. We try to offer competitive pricing and I apologize if there was a misunderstanding here. I'd be more than willing to discuss these concerns in more detail, please don't hesitate to call. Thanks, Randy Abreu - General Manager - 516-333-3100 ext. 4827

July 03, 2021

My experience with Westbury Toyota was excellent. I turned in my 2019 Rav 4 for a 2021. My sales person was Jeremy Garcia, from start to finish he is a true professional . I have been a customer of Wes More

by ab1845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Valdes
Jul 06, 2021 -

Westbury Toyota responded

This review made our day! We're thrilled to hear that Jeremy made your vehicle upgrade such a smooth and seamless experience, and we hope the new 2021 Toyota RAV4 far exceeds your expectations. Thank you for being a valued Westbury Toyota customer, and come back again soon!

July 01, 2021

Patient and honest, thoughtful, helpful. Very friendly, prompt reply, professional More

by ashy7272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Guida
Jul 01, 2021 -

Westbury Toyota responded

These are all the wonderful words we strive to live by here. Thank you for the positive feedback and for trusting the Westbury Toyota team with your business! Safe travels, and come back again soon!

June 30, 2021

Courteous and knowledgeable. Great customer service skills a man of his words thanks for such a wonderful service that was given. Good team player at this store More

by Elva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes, Collin Guida
Jun 30, 2021 -

Elva responded

Collin was a professional sales representative..loving shows interest and professional skills and he is an asset to this facility westbury Toyota. It was a pleasure to do business with Mr Collin Guida and i would do over again. Thank for such great service. It is highly appreciated.

Jul 01, 2021 -

Westbury Toyota responded

Elva - Thank you for taking the time to share! We are proud to have earned your business and happy to hear that Collin went above and beyond to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Westbury Toyota down the road!

June 26, 2021

Collin was super helpful when It came to my new lease! He paid attention to all my needs and wants and made the process super easy. Would highly recommend Collin to all my friends and family and will defiant More

by Lv93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Guida
Jun 28, 2021 -

Westbury Toyota responded

Thank you for taking the time to leave us a review! We are pleased to hear that Collin took such good care of you here at Westbury Toyota, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

June 17, 2021

Bought a used Venza hybrid limited edition. I was told that I would be deducted $2000 from their listed price . After trying to negotiate the price I was scammed into buying prepaid maintenance and Toyota More

by Lemari
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar
Jul 07, 2021 -

Westbury Toyota responded

We pride ourselves on clear communication and I am very sorry that we fell short of those standards during your purchase. It is never our intention to misinform our guests and it is disappointing that we left the wrong impression. I understand that you are frustrated and if there is anything I can do to improve the situation I would be more than happy to speak with you directly. Thank you, Randy Abreu - General Sales Manager - 516-272-4499

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